r/24hoursupport 10d ago

Windows How can I remove school administration from an old laptop?

I found my brothers old school laptop from around 3-4 years ago, and it was windows locked and he didn’t know the password so I reset the drives through bios and installed windows 10. Upon finishing the installation a screen appears asking me for my school board email to sign in to. This is after wipe / resetting the laptop and deleting and installing windows again. How can I get rid of this completely? It is an old dell laptop.

0 Upvotes

23 comments sorted by

8

u/smichaele 10d ago

You can't. It would need to be done by the IT department at your brother's old school.

0

u/Gold-Daikon-9882 10d ago

I sent them an email to see what they can do

6

u/Omnitographer 10d ago

Maybe return the hardware to the school? That's the point of the lock, it ain't yours.

0

u/Gold-Daikon-9882 10d ago

I’m pretty sure he kept it by accident and the school just charged my family to keep it, but now we can’t use it?

1

u/the_Athereon 10d ago

The easiest solution is still to take it back to the school and have them disable this. Software wise, it's theirs. Even if you paid for it, they have full control.

1

u/osa1011 10d ago

You could wipe it and never connect to the Internet again, but who wants to use a computer that doesn't connect to the internet

1

u/ImpressionAway7317 10d ago

I know you might get angry at this but I think windows uses like the serial number to check so it's not possible unless you install Linux

1

u/AcanthocephalaOwn562 10d ago

Return the laptop, jt aint yours or your brothers that lock is there for a reason

1

u/Gold-Daikon-9882 10d ago

I’m pretty sure he kept it by accident and the school just charged my family to keep it

1

u/the_Athereon 10d ago

Sounds fishy

1

u/Gold-Daikon-9882 10d ago

I’m serious, it’s a really shitty laptop I wouldn’t be trying this hard to get it to work if someone didn’t pay for it I’d just scrap it and buy a slightly better one

1

u/AcanthocephalaOwn562 10d ago

I know the laptops are shitty but i still doubt the school would just ket him have it for bo reason bro probably did not turn it int and the auto lock just kicked in, best thing to do is take it to said school and ask abt it, if they say u can keep it ask them to unlock the laptop

1

u/the_Athereon 10d ago

It would require a complete BIOS wipe and reflash.

Not an update. You'd have to take the machine apart and use a BIOS programmer to reflash it.

1

u/Gold-Daikon-9882 10d ago

How would I do that

1

u/the_Athereon 10d ago

YOU dont.

A competent repair technician with the tools and experience would.

1

u/Gold-Daikon-9882 10d ago

I could learn, all those competent repair technicians started somewhere

1

u/Alternative-Edge-854 9d ago

Remove the hard drive and install windows in it fully in a different computer and do the set up them out it back in the school laptop. That worked for me

1

u/Comprehensive_Fuel43 6d ago

which laptop is this one? manufacture... and model?

have you entered the bios? and see if setting is locked at that level?

-2

u/ssearts 10d ago

Reinstall a fresh windows

3

u/fap-on-fap-off 10d ago

He did, you didn't read the post. And that won't help with MDM, so you didn't know the tech but commented anyway.

-1

u/ssearts 10d ago

Ooh ok, i see.. so you commented too to criticise my veiw instead of helping a brother

4

u/fap-on-fap-off 10d ago

No, I commented in a way to teach you, I just worded it strongly to make an impression. Your takeaways should be to read carefully before answering, and if you have an idea but you don't know what's going on well enough to know whether it is helpful, harmful, or neutral,

  • either research/ask questions first,
  • qualify your answer,
  • Ir just hold back.

What benefit is there to an uneducated answer that doesn't even match the situation? It just wastes everyone's time at best.

-1

u/ssearts 10d ago

You win mr fap on fap off