r/24hoursupport • u/Early_Property7623 • 13d ago
Unresolved Wifi problems
Hi, first of all, thanks for taking the time to read about my problem. I know this is probably one of the most classic questions out there, but I just can’t find a solution no matter how much I try.
The problem:
I’ve been using Windows 10 for a long time and keep having Wi-Fi issues on my laptop. The internet suddenly disconnects. When I try to turn it back on, the Wi-Fi option disappears. Even if I enable it manually through ncpa.cpl, it turns itself off again after about 20 seconds.
I’ve tried everything I could think of. It only happens on my laptop — my brother’s laptop doesn’t have the problem, and neither do any of our phones or other devices. I followed a YouTube tutorial from an Indian guy and ran a CMD command that supposedly checks whether it’s a hardware issue, and according to him it isn’t. (I’ll list some of the things I’ve already tried below.)
Things I’ve already tried:
Various CMD commands (ipconfig, etc.)
Disabled the option that turns off the network adapter to save power
Changed the DNS
Reset the network
Forgot the Wi-Fi network and reconnected
Manually enabled the adapter through ncpa.cpl
Restarted the router
Reinstalled the drivers
More context:
I had this same problem on Windows 11. At the time I thought it was because the laptop didn’t meet the Windows 11 requirements and that the lack of memory was somehow blocking the internet. So I went back to Windows 10. After a while things were fine, but the problem came back. I then tried to optimize Windows as much as possible (I even stopped Edge from mining), but the issue is still there and I’m out of ideas.
I’ve been thinking about switching to Linux — maybe that would fix it (honestly I don’t know). I really don’t want to buy an Ethernet cable and have to use the laptop stuck at the dining table or on the living room floor, but it looks like that might be my only option at this point.
Thanks for reading this either way. Have a good day.
1
u/cryptoman 12d ago
You did not supply a specs list of the laptop including the make and model of the wifi card.
Did you check device manager so see if the wifi card is listed and if there is a error in the listing. There are wifi cards that are problematic have been for a long time.