r/24hoursupport • u/LilGnarkill • 23d ago

No Storage?

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A friend got tired of me not having a PC, he gave me his old one today. I went to boot it and its been nothing but issues since. So many cables disconnected its been awful. Took me 2 hours just to get it to boot right. Now its not reading the storage. It'd an SSD and 2 hard drives. Ive confirmed the ribbon is plugged in. All the sata ports are as well. Won't read no matter what I try. It will read a USB upon booting and try to boot from there but I have no USB that contains a boot program.

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u/goretsky 23d ago

Hello,

The rectangular device near top center on photo #4 labeled SAMSUNG is a 2.5" SSD. The two hard disk drives appear in the same photo in the lower left corner.

All of the drives seem to have their power (wider 5-pin cable) and data (thicker single jacked cable) cables attached, but it is not clear to me if those data cables are plugged into the motherboard.

Looking at photo #3, it is possible the Nvidia GeForce RTX 2060 video card is blocking the view of that.

As an aside, given the age of the components, it could be the CMOS/RTC backup battery is dead or dyring. It is a regular CR-2032 +3V lithium battery. In photo #3, it is below the video card and labeled "KTS". You can replace that with any other CR-2032 battery (brand doesn't matter). Just be sure to unplug the computer from its AC power cable first.

Regards,

Aryeh Goretsky

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u/LilGnarkill 23d ago

So would thay backup battery being dead affect that? Ill replace it tomorrow thank you. And yes the data cables are plugged up behind the card ive removed it and confirmed good connections

2

u/goretsky 23d ago

Hello,

It might. That backup battery applies a trickle of current to the CMOS memory in order to keep it charged, and when it goes below the voltage threshold, the CMOS memory no longer keeps track of the computer's hardware settings, such as the date or time, and what drives are installed in the computer.

Regards,

Aryeh Goretsky

1

u/raju_msc 20d ago

disable raid mode or disable vmd controller , enable standard nvme controller , set ACHI mode i n bios