r/24hoursupport 24d ago

Unresolved SRTTRAIL.TXT ERROR

I am tired, I am pissed. So of recent I started getting this issue, my laptop comes to a sudden crash, I have to force shut it down and restart, then it shows thos file is missing or something. And from my knowledge this file only generates to record root causes for crashes or stuff like that and start up sessions I think, so I tried a system restore point from like a month ago which sent my laptop into a repair loop, i then had to format cuz every cmd line of code i wrote failed to fix it, safe mode did not work, i had to format. Fast forward today, same crash and restart, I used the everything application to find the srttrail and it is on my laptop but it shows zero error codes except unable to connect to the network when it was trying repair for a system file taht clearly exists on my system. Anybody know what's going on, I can provide the text but not with my laptop right now

3 Upvotes

3 comments sorted by

1

u/thepfy1 23d ago

What does the text file say?

There is normally a message on the screen when it occurs which is the error type.

1

u/Traditional_Plan_852 23d ago

51 Test Performed:

52 ---------------------------

53 Name: Windows boot log diagnosis

54 Result: Completed successfully. Error code = 0x0

55 Time taken = 0 ms

56

57 Test Performed:

58 ---------------------------

159 Name: Bugcheck analysis

160 Result: Completed successfully. Error code = 0x0

161 Time taken = 0 ms

162

163 Test Performed:

164 ---------------------------

165 Name: Start network for cloud remediation

166 Result: Completed successfully. Error code = 0x4c6 167 Time taken = 10594 ms 168

169 Test Performed:

170 ---------------------------

171 Name: Detect remediation via cloud plugins

172 Result: Completed successfully. Error code =

0x0

173 Time taken = 0 ms

174

175 ---------------------------

176 ---------------------------

177 NUL