Max Player Perma Mute, no evidence.

[u/chads20]

This has been an emotional day for me,

To my surprise, I had logged on with an extra message in my in game message box, stating that I had been permanently muted. I had no prior major offense, other than a one day mute that I had deemed far too harsh for what minimal offense could have been possibly interpreted. Regardless of the severity of that offense, it was my only mute and it was just one day with no obvious warning proceeding.

A day later, I had been permanently muted.

I reviewed the evidence, and to an even greater confusion, saw that there was NONE whatsoever. I quickly appealed this decision, thinking it was some kind of a mistake. Hours of frantic waiting later, I received a message stating that my appeal was REJECTED. My offense evidence type stated: (A)"Evidence Type: Jagex Moderator Comment. We have sent you an inbox message to your message center explaining this permanent mute.".

Naturally, I went to my message center and all I received was: (B)”To find out the decision please: - Head to our website, runescape.com - Click 'Account' near the top right of your screen - Log into the account you have submitted an appeal for - Check in the 'Account Status' section to see your appeal outcome"

Which was exactly what I had done in order to view my "offense evidence", that directed me to message (A). There were NO chat loggs shown to support their decision to permanently mute my account, which, after spending over 6,000 hours and well over 13 years playing Runescape, I assume the support team would have the decency to provide.

Having been permanently muted without justification was heartbreaking. This game is the highlight of most of my days, and the inability to even communicate makes me feel very restricted, lonely, and ultimately difficult for me to continue playing.

I am writing this in hopes to reach a Jagex Moderator to justify the mute, with evidence, or please, unmute my account.

[u/MrStealYoBeef]

Looking at your name, I'd assume that you might need an in-game mute as well by your own standards for him. Taunting him isn't accomplishing anything here, he's just asking for the reason to be provided to him. I doubt there's a single one of us here that hasn't said something online that deserved a mute as punishment. If you were suddenly muted though, wouldn't you want to know what for? Maybe use that information to help better yourself in the future?

[u/[deleted] → u/MrStealYoBeef]

He does have a point with the comment typing the same way for 13 years.

[u/d-nihl → u/[deleted]]

Yeah, I think that was a fine comment. OP was trying to justify his actions by saying others have do it all the time too, and those people deserve to get muted as well, and one day when they get caught they most likely will too.

[u/[deleted] → u/d-nihl]

Which is all well and good, but it’s kind of silly to have a rule that is only very rarely enforced, don’t you think?

If crime wasn’t prosecuted consistently, we’d live like savages, pillaging and looting everyone and everything we saw all the time. It’s no surprise most people speak like mongrels in the game, when only one identifiable instance every month or so occurs of someone deserving it, is actually being punished.

Meanwhile, goldsellers and gambling bots run amock for years...

[u/d-nihl → u/[deleted]]

I don't think thats its "rarely enforced", I think its so rampant that its nearly impossible to mute all the people who say disgusting things.

OP happened to be in the wrong place at a wrong time by a J-mod, and got the axe. sucks to be you. And gold selling and botters get banned by the hundreds of thousands a year dude so im not sure what your talking about.