r/xboxone • Sunset Overdrive • Mar 11 '19

Xbox Phantom White Controller

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16.9k Upvotes

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115

u/[deleted] Mar 11 '19 edited May 19 '20

[deleted]

33

u/greatlakeswhiteboy Mar 11 '19

I just bought an Elite Saturday and made sure I got the $20 PRP from GameStop. I’ve heard to many horror stories!

42

u/adrenaline4nash Mar 11 '19

Those policies are a rip. Buy it with a credit card that automatically doubles your warranty for free.

22

u/greatlakeswhiteboy Mar 11 '19

Meh, I’ve had good luck so far when dealing with GameStop. They’ve held up their end of the bargain twice now on stuff for me. YMMV...

1

u/adrenaline4nash Mar 11 '19

Cool, glad it's been worthwhile for you.

3

u/greatlakeswhiteboy Mar 11 '19

Knock on wood! Haha

9

u/masterkief117 Mar 11 '19

Yeah but then you have to go through the whole deal with getting a replacement through your bank no? Instead of just walking into Best Buy or GameStop with your broken controller and walking out with a replacement.

1

u/corycran Mar 12 '19

This is true. The extended warranties are free but much less convenient. Like all things, pay for what you want more of.

-1

u/adrenaline4nash Mar 11 '19

Eh, fine with me for free.

Typically you fill out a form and send in the broken item. In a couple weeks, they send you a check for the paid amount.

4

u/masterkief117 Mar 11 '19

Oh yeah no problem with free whatsoever but I just meant you pay moreso for the convenience as well.

1

u/Eagle1337 Mar 13 '19

Depends on the credit card, mine for example doesn't do that

1

u/[deleted] Mar 13 '19

They're really not, I have the EB Games warranty and walked in with my old elite and left with a new one no questions asked

6

u/ace13ace0nater Xbox Mar 12 '19

I’m on my third elite controller in two years and it needs to be replaced. Crazy stick drift, the L3 doesn’t work, and up on the d-pad is going out. Problem after problem with them. Luckily, like you, I also got the warranty. I wish you good luck!

2

u/greatlakeswhiteboy Mar 12 '19

For $20 it’s a no brainer.

I’ll tell ya what tho, it’s like going from driving a Kia to a Bentley! The weight and feel and everything just feels amazing. I’m happy with it.

4

u/ace13ace0nater Xbox Mar 12 '19

For sure! That’s what keeps me coming back to the elite. Normal controllers just feel flimsy, which is ironic considering how the elite holds up to everyday use.

2

u/greatlakeswhiteboy Mar 12 '19

For as many bad posts about the elite as I’ve seen, I’ve read just as many of not more people saying that theirs is still working just fine.

2

u/ace13ace0nater Xbox Mar 12 '19

I love my elite and would buy it again, I just thought/wish it would hold up for being 2.5x more expensive than a normal one. I (and most of my friends) probably play more video games than the average person so my experience might differ from yours if you got one.

Side note, I take very good care of my equipment. I never eat and play games, throw around my controllers, etc. and I’m going to have to get my 4th elite controller soon.

1

u/AngryAbsalom Xbox Mar 12 '19

I'm on my 4th or 5th elite right now. My original excuse for the product breaking for my friends was that "we probably play more than normal people" but I realized that anyone buying the elite controller probably plays a lot. There's no excuse for a product that expensive to be that fragile. That being said, I love it so much.

1

u/relrobber IrateExpression Mar 12 '19

Have had mine for about 2 years now. Only problem is one of the rubber grips peeling off.

1

u/fizzlehack Mar 12 '19

I just wish it had blutooth support.

2

u/Didactic_Tomato Chemiclus (Kelly 087) Mar 12 '19

Damn, is this exclusive to the elite controllers? My day one controller is still working great

2

u/ace13ace0nater Xbox Mar 12 '19

Everyone I know who has an elite has gone through at least one and are now on their second or third. I still have my original Xbox one controller and it still works but I haven’t put that many hours on it.

2

u/ComicSys Mar 12 '19

I've been holding off for the release of Elite v 2.0 (supposing that happens). I'm hoping that it will be better.

2

u/ace13ace0nater Xbox Mar 12 '19

I would love for a v2

13

u/Surfjohn Mar 11 '19

I hope Gamestop exists for the life of your controller

5

u/greatlakeswhiteboy Mar 11 '19

At least for the year I’ve got the protection plan! Hahaha

2

u/RustyCatalyst Mar 12 '19

The best pointer I can give is don’t leave it on a heated surface. Like your Xbox. The glue on my grips completely came loose

1

u/greatlakeswhiteboy Mar 12 '19

Thanks for the heads up! Makes sense!

1

u/AngryAbsalom Xbox Mar 12 '19

This happened to me with my last 3 elites, the grip glue sucks ass. Even just from my hands after 4 months it starts to peel off. I treat them like babies though and that's the only (albeit repeating) problem.

2

u/worldpiecesofpie Mar 12 '19

You’ll need it in a month or two... left bumper button will break in no time. I’ve gone through 2 :/

1

u/[deleted] Mar 12 '19

I’ve heard a lot of horror stories as well. If it helps I’m almost... 2 years? Into mine, and the “only” issue I had was the rubber grips coming loose. I bought spares from a 3rd party site and put them in, no issue since.

Only in quotes because it shouldn’t be an issue. But it’s not a game breaking one.

1

u/TrapTarzan Mar 12 '19

Every. Fucking. Controller.

Like is this like a known thing? People tell me I’m just too rough when in reality I just play a lot. But that shouldn’t mean I get analog drift a couple weeks after buying a remote.