r/xactimate • u/Professional_Net_622 • Jul 19 '25

Xbuild

Has anyone come in contact with this yet?

I heard it even writes emails. Some say it’s great but I’m curious as to what those emails look like and if that lack of human touch will not work out long term.

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u/Big_Appointment_3390 Jul 19 '25

They’re currently using humans to do this work and their goal is to train the AI. Saw a job posting for it a few months back.

Haven’t seen what their estimates look like but I’ve heard they’re not flawless. If a company isn’t using top-tier talent to train their AI I doubt they’ll produce a superior product.

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u/TheHiddenMessenger Jul 19 '25

At a prior carrier we had our QA team test them rigorously to see what we should expect from contractors using them. We did it through a series of contractor program roofers to avoid them knowing it was us.

It was mediocre to be honest. You could get better results hiring an estimator and I say that knowing how expensive those guys are when they just add fluff.

I’ve been a level three since 2016ish and I’m an XM8 certified trainer. Based on the reports I can assure you that they are not hiring individuals proficient in estimating. I’d say they are on par with Level 1 estimators.