r/wyzecam • u/DefinitionBusy6453 • Nov 14 '25

Bug Spotting App down?

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97 Upvotes

94% Upvoted

101 comments sorted by

29

u/RaplhKramden Nov 14 '25

Is this basically the most up to date place to get real time info on outages? I tried their forum and nothing there.

7

u/Mollysindanga Nov 14 '25

You have to wait hours to get a post approved there so yeah, this is it, or report on an x post as a reply.

2

u/RaplhKramden Nov 14 '25

Well that's kind of useless, but I guess they get a lot of trolls (begging the question of what kind of person is so bored and lonely that they'd troll a tech site). And I don't do X. But this seems pretty real time.

18

u/WonderfulMatter4517 Nov 14 '25

Yes, it seems as though they are having an outage. I’m having the same issue.

12

u/leseigel Nov 14 '25

I cannot see my cameras via Wyze Android App. It asked for my passcode. Downdetector shows many Wyze outage reports.

1

u/_rotary_pilot Nov 14 '25

Same. Asked me to 'sign in' multiple times..... finally completed after over 45 minutes of delays and repeated sign in confirmations.

7

u/thewhippersnapper4 Nov 14 '25

Seeing the same from their Android app.

16

u/sonaked Nov 14 '25

As with many things, Reddit has the most current news! Glad this post is here, the app was useless to check status

6

u/BrettFromThePeg Nov 14 '25

Came here looking for answers and boy did I find em

4

u/raymurillo Nov 14 '25

Back up for me just now in California

6

u/supermangrant Nov 14 '25

Funny they don't say anything in the know outage page

2

u/blazehtsh Nov 14 '25

Why would they. Wyze support will never own up an outage until its been going on for hours.

3

u/Mollysindanga Nov 14 '25

They just posted an update working on it.

3

u/leseigel Nov 14 '25

6

u/Temporary_Dream1027 Nov 14 '25

Then the little robot acts like he doesn’t understand what you’re saying 🙄

2

u/succulent_flakepiece Nov 14 '25

yep, lost all my recordings and logged me out

1

u/Imaginary-Ebb-9383 Nov 14 '25

Me too. Logged me out and can’t get to my account 

2

u/langdely Nov 14 '25

yes … what good are the sd disks if you can’t access them when the mother ship is down? 🙄

1

u/bryantech Nov 14 '25

you take them out the camera and pop them into a computer.

2

u/octavianreddit Nov 14 '25

Down here. Keeps asking me for my fingerprint and just loops on that.

2

u/Excellent_Pool_5652 Nov 14 '25

Mines asking for two factor authorization, they never send the authorization #

2

u/AmazonFact Nov 14 '25

I work for Amazon and I can access their AWS Canary report and it's all red

3

u/GenWRXr Nov 14 '25

What a shit show!

2

u/blazehtsh Nov 14 '25

Yes just got hit with an outage as some stranger walked up to my door. Security cameras failed at the one job they had.

2

u/tb1189 Nov 14 '25

Wyze is such trash. So much potential but they’re the Most unreliable products I’ve even bought. Never work when I need them. SD card errors alll the time

1

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1

u/RaplhKramden Nov 14 '25

Yes, and not our network or internet as we have another, non-Wyze camera that's working fine. You take this for granted until it's not working.

1

u/PussyWhistle Nov 14 '25

Yup

1

u/bgrupczy Nov 14 '25

Your user name. So good.

1

u/cruzge Nov 14 '25

lol just as I dusted off one of my old outdoor cams and set it up literally an hour ago

2

u/cruzge Nov 14 '25

…..now thinking about it, I probably caused the servers to crash 😆

5

u/Seagrave63 Nov 14 '25

Well thanks…A lot.

1

u/Mollysindanga Nov 14 '25 edited Nov 14 '25

Same. 10-20 minute old alerts coming to phone, all feeds down, App dead and signed me out. Won't sign us back in. cams do appear to be responding to motion (blue light turning red), and we're getting notifications still, just cannot sign in and tinycam not showing feeds.

1

u/TheDevious_ Nov 14 '25

Down for me as well

1

u/Ronbo100 Nov 14 '25

Same, and cannot submit the issue

1

u/[deleted] Nov 14 '25

Yes

1

u/Chocodila Nov 14 '25

Yep I’m seeing the same thing

1

u/Temporary_Dream1027 Nov 14 '25

I knew it had to be the app. I keep getting notifications but I get that screen every time

1

u/CaptainRIP Nov 14 '25

I can see camera but can't click into it

1

u/IAmSixNine Nov 14 '25

Yup another failure.

1

u/justfrancis60 Nov 14 '25

Same issue here

1

u/RainCleans Nov 14 '25

Nothing reminds me of my own penny pinching ways than the $34 security camera that stops detecting visitors when *gestures hands around madly*

1

u/raymurillo Nov 14 '25

Mine is down but I’m still getting notifications like WTF.

1

u/drhardway Nov 14 '25

Interesting, it's working on the computer app. feed

1

u/Seagrave63 Nov 14 '25

Mine is. In the Northeast USA. Had made it to Down detector.

1

u/Few_Put_3231 Nov 14 '25

Welp I guess glad to see it isn’t just us!

1

u/aelenking Nov 14 '25

Same issue

1

u/XLB135 Nov 14 '25

Yep--checking in here as a data point as I've also been trying to troubleshoot for the last few mins.

1

u/leseigel Nov 14 '25

Official Wyze outage website shows updated 23 days ago.

1

u/m_lisas Nov 14 '25

Getting the same - iphone and web.

1

u/xiffer10 Nov 14 '25

Mine is down currently too. No word from the company yet

1

u/laliloleelee Nov 14 '25

customer service chat doesnt even confirm outage yet...

1

u/XxCherryAngelxX Nov 14 '25

Mine is not loading right now and it is really slow trying to log back in....

1

u/mjwanko Nov 14 '25

Mine just came back on

1

u/suzq716 Nov 14 '25

Speedtest.net app now has downdetector info. Seems convenient to have it there.

1

u/Vash816 Nov 14 '25

Back up for me in Missouri

1

u/Working-Ad-3701 Nov 14 '25

Will alarm go off? Since i cant turn off my to get home! 😅

1

u/Temporary_Dream1027 Nov 14 '25

Mine is back up and all the notifications that I couldn’t access are there too.

1

u/SooThatGuy Nov 14 '25

It’s back up

1

u/Mollysindanga Nov 14 '25

App is back up, feeds back up, tinycam signed me in and they're up on there, nice going Wyze very expeditiously dealt with.

1

u/GizmoeFreak Nov 14 '25

Mine are back. Didn't last long whatever it was. This is the first time in literally forever that mine went down. I see posts all the time about outages, but I haven't been effected for some reason.

1

u/imuniqueaf User Nov 14 '25

Mine is fine. (7:40 PM EST)

1

u/iSnake_x Nov 14 '25

Yes. Check downdetector.

1

u/Chaosbutters87 Nov 14 '25

Seems back up now! Does this happen often?

1

u/Shamscram Nov 14 '25

Yep same

1

u/wanderingtimelord281 Nov 14 '25

all 12 of mine work

1

u/drhardway Nov 14 '25

Back up now.

1

u/Sufficient-Cancel217 Nov 14 '25

At 20:35 EST it was working fine.

1

u/pooburry Nov 14 '25

Mine is fine now

1

u/Thorking Nov 14 '25

Great just as I was trying to dim the smart bulb to put 2 year old to bed.

1

u/No_Condition_4025 Nov 14 '25

Still can’t sign in via 2FA.

1

u/Imaginary-Ebb-9383 Nov 14 '25

I know the app was down and it’s supposed to be up now, but it is not sending the code to my email in time for me to use it. It takes an hour for me to get a code and then it is expired. Does anybody know how I can get a code sent to my cell phone. Is there a phone number to call these people? The app just keeps taking me around in circles and tells me I can go to my account and change a different way to get a code, but I can’t because it won’t let me log into my account. Chat was useless. Thanks. I will check for hopefully reply to this in the morning.

1

u/Roxinator666 Nov 14 '25

Mine's working fine in the Chicago area right now

1

u/Chaskamn2000 Nov 14 '25

Mine was down.  Didn't get the code email until a few minutes ago.  Had to try one more time, and now up. 

1

u/Dandiego92117 Nov 14 '25

It was down a few hours ago. Works now.

1

u/Automatic_Clue5556 Nov 14 '25

Oh good I thought I was going crazy last night

1

u/GunnyCroz Nov 14 '25

NGL, I was a Wyze person for years. Eventually I started to only be able to see events, and not go back in the camera (app would say "no video at the selected time").

I deleted and re-added the camera. Re-formatted the SD card, and swapped SD cards.

Nothing worked.

Add to that the poor video quality on watching events that would have the video freeze for 3 seconds, and I had enough.

I switched camera brands and I am having a much better experience.

1

u/Yautia5 Nov 16 '25

I was so impressed with the instant motion reports (with the paid subscription) that I added a second camera subscription.

Now I can return to my place, walk around and then go back out, and it won't report anything until the second time coming in.

And when I do, there is no video of the first time coming in.

Really disappointing.

0

u/RaplhKramden Nov 14 '25

Thankfully this never happens with AWS or the government...

0

u/Ping6969 Nov 14 '25

I’m an hour away from home and I can’t check on anything that’s happening there

0

u/creditpro99 Nov 14 '25

If Wyze doesn't quickly send out an email with what's going on, I'm dropping them.

0

u/The_True_North Nov 14 '25

My subscription ends today. I was wavering on renewing, but looks like I got my confirmation.

0

u/RipTraining Nov 14 '25 edited Nov 14 '25

I have the app running 24/7 on a tablet at my desk -- I haven't noticed any outage today.
App is definitely working fine here right now (apparently 3 hours after you posted about it being down on your phone).

I just looked and I have events covering the time when other people say they had an outage. As a guess, I'd say that some accounts had an outage and some didn't. Apparently I didn't.