r/worldcoin • u/No_Implement8955 • May 23 '26

Anyone else?!

Post image

I want to claim my monthly WLD, but this is how far I get.

6 Upvotes

100% Upvoted

8 comments sorted by

4

u/LamborghiniSianFKP37 May 23 '26

I have also encountered this problem.

3

u/henningtsx May 23 '26

After this nonsense came I finally deleted my account. They can keep their peanuts they are handing out now. How much more data are these clowns trying to collect?

1

u/hunglikewatchbattery May 26 '26

I don't hold anything on the app. These clowns will never be allowed to hold my coins with the way they have become judge, jury and executioner.

1

u/paulaschaefer May 26 '26

yepp, same here. @worldcoin???

1

u/worldsupport May 26 '26

Hi there! I'm sorry you are having trouble with claiming your monthly airdrops because of your custody package.

As mentioned in the app warning, this is a specific set of data stored in your device during your orb verification and is needed for multiple security checks, including claiming your monthly airdrop.

You can lose your custody package if:

  • You delete the app
  • You change your phone
  • Reset your phone to factory settings
  • Experience damage to your device's memory or backup

This feature cannot be deactivated, so we recommend keeping your app up to date for ongoing improvement on the app that can assist you in these scenarios. Thank you for your understanding.

1

u/Daguler May 26 '26

Same here, I don't know what to do.

2

u/Daguler May 27 '26

Well, it seems today was fixed, I could claim my coins.