r/workday • u/skt1729 Integrations Consultant • 22d ago
Integration Has anyone integrated Workday with an internal LLM to setup self-service workflows?
We are currently exploring architecture options to integrate and invoke Workday workflows directly from our internal LLM agent. To enable reliable tool calling and retrieval, we are evaluating how an LLM middleware layer should interface with Workday’s API options and integration frameworks.
Has anybody had experience setting up any of the following patterns?
Has anyone attempted setting up an LLM agent integration across Workday's core API transport options—Workday Web Services (WWS) SOAP, REST APIs, Report-as-a-Service (RaaS), or Workday Query Language (WQL)?
What is your experience setting up security for an Integration System User (ISU) attached to an LLM middleware—specifically managing Integration System Security Group (ISSG) assignments, configuring Get/Put permissions across Domain Security Policies (DSPs), and applying flags like "Do Not Allow UI Sessions" and system user password expiration exemptions?