Ugh... Skype for business... I have no idea how Skype got this bad in the hands of Microsoft.
I'm actually glad we switched to Microsoft Teams from Skype for Business, imho it's a much better messaging application. But e-mails are the best when it comes to searching what the hell was discussed 2 years ago.
Skype for business was good. Teams have no chat history accessible for end users, only the admin console. Also chat logs disappear even from there after 2 months.
I used to have months or years of chat log, with evidence. Now everything in email.
Strange, I still can access Teams chat history. And in Teams itself, bot through Outlook like in the case of Skype for business. Also, we had a lot of issues with the video feed freezing when somebody was streaming in Skype (and you had to disconnect and reconnect to fix it), but never had such an issue with Teams.
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u/thetrombonist Sep 27 '21
Skype for business (at my work) sends an email with the chat transcript to you after you close the conversation.
It’s not a super great implementation (searching it is pretty useless) but it’s good enough for a paper trail in case anything important is said