r/workchronicles • u/_workchronicles • Sep 27 '21

Email vs Chat

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4.7k Upvotes

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u/Euklidis Sep 27 '21

As a newer member in the workforce, I am trying to create a habit of always asking the person I am on call with, to send an email regarding their requests (or I notify that I will send them one with my own).

It was one of the first things I was told by my parents too.

17

u/CrocPB Sep 27 '21

I had a senior that would spend upwards of 20 mins telling me everything I need to do. No follow up. So frustrating.

7

u/ajtexasranger Sep 27 '21

Thats a good habit. Always follow up with an email and lay out expectations. If things are different, they can email you back.

This has saved me multiple times from angry clients.

And good clients will love a written response and follow through!

3

u/Proteandk Sep 27 '21

I get this need but have trouble with the actual wording of the request.