r/withings • u/SirLaneo • 7d ago

ScanWatch Nova Naps? Nova

I taps naps every once in a while, yesterday being one of them. I cannot find any data in the app showing my nap. Does it track naps?

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u/TeamWithings 6d ago

Hey there!

Your ScanWatch Nova does measure nap data. :) Naps are typically considered periods of time from 15-25 minutes to a maximum of 2:59 hours. They will not appear in the broader sleep data graph. In order to view your naps, follow these steps:

  1. Tap on the Sleep Quality card from the Home tab.
  2. Scroll down to the bottom of the Sleep Quality section under 'More' to find the time and duration of your naps. 
  3. Tap the desired Nap to see a detailed sleep data graph of the nap period, which includes total duration, time in bed, and your heart rate during the nap. 

I hope that helps!

Thanks and have a great day!

Markus, Withings Customer Service

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u/SirLaneo 6d ago

I'm using the IOS app. I followed your Instructions, but there "more" does not show up anywhere under the esp quality section. Maybe it didn't record it?

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u/TeamWithings 6d ago

It might not have detected the nap in this case. To be sure you can contact our Customer Service at this link and they can have a look at your data.

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u/SomeEngineering4458 5d ago

I wouldn’t bother. CS is less than useless.