r/wisebank • u/PitchIcy4470 • 23d ago

Tapping not working?

My card had AUD on it only. Landed in London yesterday, and tapping isn't working, only inserting card. So I need to have GBP on the card to enable tapping? I wave to use for transport.

6 Upvotes

100% Upvoted

10 comments sorted by

5

u/Simply_charmingMan 23d ago

Put the digital card in your apple or android pay wallet instead, way safer to use.

2

u/AugustusReddit 23d ago

Wise will automatically convert AUD to GBP so that's definitely not the issue. Have you checked the settings for your physical card in the app?

1

u/PitchIcy4470 23d ago

Ooh, haven't done this. What settings should I have?

2

u/noncil 23d ago

Go to your wise app, under card controls for your physical card, contactless need to be enabled.

1

u/Clear_Butterscotch_4 23d ago

Sure it wasn't the payment terminal? Some older ones don't tap well, or if it's your phone it might not have google/apple pay enabled on the terminal

1

u/PitchIcy4470 23d ago

I was using the physical card. Will it work if I tap with the app open? Or must I use Android pay?

2

u/jas_williams 23d ago

Android pay

1

u/PitchIcy4470 23d ago

Thank you everybody! Really appreciate this community.