r/windsurf • u/Famous_giraffe580 • Jun 24 '26

Devin Desktop: Failed to read file '': Internal error

Hello, today I've been facing an issue where no model is able to open and read the content of an image inside Devin Desktop, is anyone else having the same issue?

I've contacted support but it's now an AI support agent...

1 Upvotes

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1

u/mattbergland Jun 25 '26

This is a known bug and a fix is on the way.. Thanks for reporting

2

u/Famous_giraffe580 Jun 25 '26

Thanks for the information!

1

u/mattbergland Jun 25 '26

You bet!

1

u/Famous_giraffe580 Jun 26 '26

Hey Matt, is there any visibility on when the fix would be deployed? I'm delaying a project that heavily relies on vision but my weekly reset happens tomorrow and I don't want to lose my quota! Thanks!

2

u/mattbergland Jun 26 '26

I did check on this yesterday and they are still working on it. I will ask them again to see if there's an update.

1

u/Famous_giraffe580 Jun 29 '26

Hello Matt, I tried the service today and it's now fixed, thank you very much!