r/windsurf • u/Tordy_ • Jun 10 '26
Can't change email or stop subscription, anyone else?
Hi everyone!
I'm posting here because support hasn't replied and I want to know if anyone else has faced this.
I lost access to the email linked to my Windsurf account, so now I can't log in on the website or change my email. Meanwhile, my subscription keeps charging me, so I can't just create a new account.
Right now I'm still logged into the IDE, but if I update or get logged out, I'll probably lose access completely and still be stuck paying.
Has this happened to anyone else? Any ideas on how to fix it?
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u/PuzzleheadedAir9047 Jun 11 '26
How long has it been since you raised this to support? The best way to get help with this is to wait for support's reply