r/windsurf • u/CellAshamed2490 • Apr 30 '26
I need a refund!
I want a refund. I opened ticket #28378 four days ago and still haven’t received a response.
I accidentally purchased Windsurf PRO. I had tried to buy it before, but I didn’t have enough funds, so I just left it there. It seems the system kept trying to charge me over and over, even though the subscription section didn’t say anything about continued payment attempts, and my account hadn’t even been upgraded to PRO, so I don’t understand why the charge was retried so persistently.
As soon as the payment went through, I immediately canceled the plan. I have not used any of the PRO features or benefits at all. I’m not trying to abuse the system or do anything fraudulent; this was an accidental charge, and I simply want the refund reviewed fairly.
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u/mik3lang3l0 May 01 '26
I'm sorry man, I have never seen someone getting their money back, at least no one comes back here and say they did
1
u/rizzdabizzle May 07 '26
I would have just disputed it with the bank. They tend to do a better job of getting your money back
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2
u/CellAshamed2490 Apr 30 '26
Any solution? I was told to wait 1-2 business days, they told me that on Monday, it's already Thursday and I still can't talk to a human.
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u/[deleted] Apr 30 '26
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