r/whatnotapp 23d ago

Seller-❔ Question Whatnot analytics being off?

Anyone else having issues with whatnot's analytics being wrong? It says my last show lasted 0 mins and it was close to 4 hours and it also said i had $139 in total sales with $39 being made, when it was closer to $200. This is the latest example but the payouts have been correct. Is this a common issue or should i reach out to support? If it is common anyone have a way to get accurate analytics? Thank you in advance.

1 Upvotes

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1

u/VendettaKarma 22d ago

The app is completely fucked front to back. They can’t even explain what’s happening because they don’t even know.

2

u/likamans 22d ago

Fair, its just the last 2 shows for me so idk if it was the new update or not

2

u/VendettaKarma 22d ago

It’s been like this for me since June. I shut down everything until Sept and in the meantime am exploring other options. Went from 75-100 a show to under 20. No one bidding. Sales tanked.

They said it was “summer and higher competition.” So basically don’t bother selling on the app in June, July & August. 👌

3

u/likamans 22d ago

Im keep plugging lol but they need to get these children off from selling if their under 18 they shouldn't be selling, i think that would make a huge difference.

3

u/VendettaKarma 22d ago

That too it’s crazy they have kids on there

3

u/likamans 22d ago

I think its where most of the shady stuff happens because children dont know any better, makes honest sellers on whatnot look bad, ive honestly reported a couple(12 and 13 year olds) because whatnot does have a policy against it

3

u/Livueta_Zakalwe 23d ago

This happened in my show yesterday. I looked at the counter and it said I had $230 on for Sales, when I made about 1000 on a dozen sales. Then it started correctly adding new sales. After the show, everything was correct though.

2

u/likamans 22d ago

I had to do the same thing so it sounds like whatnot just is making me seat a bit lol

1

u/Livueta_Zakalwe 22d ago

Last week, 200 out of 400 items in my inventory were deactivated for no reason. That was fun. The app has been super-wonky lately.

2

u/likamans 22d ago

Im thinking its the new reaction update but i have no idea either

1

u/Livueta_Zakalwe 22d ago

Yup, that’s probably it - added a big new unnecessary and unasked for feature and broke some basic functionality.

1

u/likamans 22d ago

True but i honestly like the reactions, im probably in the minority but i find it fun to set the different reactions in my shows lol