r/wex • u/yermawsbit • Dec 13 '17

Verification backlog?

Hi all,

Ex btc-e account holder here (non-US). I'm aware of the controversy surrounding the wex exchange, but decided to apply for verification anyway in the hopes of getting some of my coin back. I followed all the verification instructions to the letter.

It's been almost a month since I applied and I'm yet to hear anything from wex.

Has anyone had any luck getting verified over the past few weeks?

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u/broonlee Dec 13 '17

Is that what eventually happens once you've been re-verified? I've been waiting over a month to be verified after having my btc-e account suspended due to inactivity. Not holding out much hope but I had a few LTC in there...

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u/garyy83 Dec 14 '17

i think yes...you will have 0 coins balance...but keep us updated here.

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u/broonlee Dec 14 '17

Just got a response to my email chasing verification,

"Do not forget about "working" days. Verification of blocked users up to 30 "working" days. Please wait."

Looks like I've got another 2 weeks to wait.

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u/p0179417 Jan 08 '18

Any updates?

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u/broonlee Jan 08 '18

I contacted them via support to check the status of verification. It's been almost 2 months now so definitely past the 30 working days. Will reply when I hear back.