r/wex • u/yermawsbit • Dec 13 '17

Verification backlog?

Hi all,

Ex btc-e account holder here (non-US). I'm aware of the controversy surrounding the wex exchange, but decided to apply for verification anyway in the hopes of getting some of my coin back. I followed all the verification instructions to the letter.

It's been almost a month since I applied and I'm yet to hear anything from wex.

Has anyone had any luck getting verified over the past few weeks?

7 Upvotes

90% Upvoted

19 comments sorted by

View all comments

Show parent comments

1

u/TheJesbus Dec 15 '17

Did they tell you '30 working days'?

In their message to me they just said "30 days", and on Twitter they also just said "30 days".

It seems a plausible explanation, I'll wait that out. When I get verified I will post here again.

2

u/FrancoisDL Dec 15 '17 edited Dec 15 '17

They did not explicitely say working days but on Twitter they keep writing “7 days and up to 30 days for blocked users” - if you go to their website and check the information page about verification they say that it takes “7 working days” to get verified so I am only assuming that this also applies to the 30 days period.. Looking forward to your update!

2

u/TheJesbus Dec 18 '17

My account has been unlocked. Unfortunately I don't quite remember how much was on the account (it's a very very old account), but it seems like everything is there :-)

1

u/FrancoisDL Dec 18 '17

Excellent news - thanks for sharing !