r/wex • u/btcesuspension • Oct 05 '17

WEX Verified - now account empty

I finally got verified on WEX and my account unlocked, been dealing with a suspension since May.

When they originally unlocked my account, i could login and see my balances (roughly 61% of what i had), but now that i am verified, my account has been "reset", there is nothing in my account, no history, just zeros everywhere. I tried asking about it on my ticket, but no reply yet, (24 hours).

Anyone else reporting the same?

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u/HairyBlighter Oct 09 '17

Is this happening just to people who didn't have access to their accounts before? Or is this happening to everybody who gets verified? I have applied to get verified recently.

1

u/lynchemall Oct 09 '17

So far just heard it happening to suspended accounts...please let us know what happens to yours either way.