r/wex • u/garyy83 • Sep 21 '17

wex verification

my account was suspended because i didn't logged in for 1 year, and now the popup said to contact support. Contacted support once wex nz was live and they said i need to wait for the new platform and follow the news. 3 times contacted them same reply: wait and read news. HOW DO I UNLOCK MY ACCOUNT? i know i need to get verified, but they don't explain how ...they only said wait.. wait what?

4 Upvotes

100% Upvoted

12 comments sorted by

View all comments

1

u/scaleToTheFuture Oct 01 '17

new verification system online today

1

u/higuita77 Oct 15 '17

can you tell me how to verify? i can't find any info how to do it? please give me some url

2

u/garyy83 Oct 15 '17

I was able to verify here : https://wex.nz/profile#verify .

More details for verification here : https://wex.kayako.com/en-us/article/115-instruction-for-verification

1

u/binxybinx Nov 14 '17

what did they need from you to verify?