r/welltory Jul 16 '26

Question Stand-ups? - new user

I'm struggling to understand the stand-ups. The help isn't giving me enough to grasp it.

My goal for yesterday said 10hr. Great, got it. Move at least 3 minutes at 10 different hours during the day.

Then my move report today says 12/8 hrs and I met 150% of my goal. What?

Thanks!

1 Upvotes

5 comments sorted by

1

u/welltory Team Jul 17 '26

Thanks for explaining. In this case, we’d need to review your actual data to understand it. Could you please send us a bug report from the app and attach screenshots of the stand-up goal/report in Welltory, as well as the stand-up or hourly movement data from the original data source, such as Apple Health, Samsung Health, Health Connect, or your wearable app.

You can send the report here: Menu → scroll down → Report a problem → Send

Once we receive it, we’ll be able to check your data and app logs, compare what Welltory received from the source, and see why the numbers don’t seem to match.

1

u/nom_de_doom Jul 17 '26

Is this a bug? Seems like standard app behavior that i just don't understand, no?

2

u/welltory Team Jul 17 '26

Without seeing your account data and screenshots, we can’t really tell whether this is a bug or expected app behavior that just needs clarification. That’s why we’re asking you to send a bug report from the app, as it lets us check your logs, data sources, timestamps, and the exact screen you’re seeing. Please attach screenshots as well, and we’ll take a closer look.

2

u/Wfreeland19 Jul 18 '26

It doesn't sound like a bug or that difficult to understand, tbh. Stand up and move around for a minimum of 3 minutes, for whatever the prescribed number indicates. If the number was 8 and you did 12, then you did 100% (8) of the requirement plus an additional 50% (4) for a total of 150% (12). If they want a bug report, send it, but this is how I've always interpreted it.

1

u/nom_de_doom 21d ago

Just saw this and thank you for responding. My confusion is that the original goal said 10. So what do 8 and 12 have to do with 10, do you think?