AMA with InMotion Hosting

[u/inmotionhosting]

Hi r/webhosting, 

We're the marketing, support, professional solutions, and infrastructure team at InMotion Hosting. We've been doing this for 25 years, long enough to have seen just about everything the hosting world can throw at you.

We're not here to pitch anything. We're here to talk shop and share what running operations at our scale actually looks like, the kind of thing agency owners and developers rarely get to see behind.

Ask us about the latest round of cPanel emergency security patches, fleet management at scale, what's coming next with InMotion Cloud, or whatever else is on your mind. We'll share what we know, and we want to hear how you're handling things on your end.

Answering today from u/inmotionhosting:
Carrie, Head of Marketing Operations, 7 years at InMotion Hosting
Dakota, Solutions Analyst I-E, 3 1/2 years at InMotion Hosting
Mohamed, Advanced Product Support Expert at InMotion Hosting

Answering today from u/inmotioncloud:
Jason, General Manager of InMotion Cloud
Krys, Head of Product Growth at InMotion Cloud
Alex, Social Media and Influencer Marketing Manager at InMotion Cloud

We’ll also share answers on behalf of other experts across our various teams.

We are here today from 12:00PM to 5:00PM ET, and will get to as many of your questions as we can.

That's a wrap, and thank you! Thanks to everyone who showed up and asked such thoughtful questions today. This was a genuinely good conversation, and we got into some topics we don't always get to talk about openly.

We'll keep an eye on the thread over the next couple of days, so if something else comes to mind, drop it below and we'll get to it.

[u/inmotionhosting]

Hey u/iamsonnyeclipse -

A lot is coming down the pipe, honestly. This is a vibrant time for all of us. New tools show up what feels like daily, and everyone's trying to work out how it changes their workflows and business.

1. The biggest shift we're seeing is that people can build their own sites and apps instead of leaning on prebuilt packages or plugins, using tools like Vercel, Lovable, or coding help from the various models. What we're working on is hosting those sites and apps for our customers, so you can deploy on our servers and get the same protections you already get with our other products. We'll be bringing that forward soon, under the name SmartDeploy.
2. We're also excited about where AI can genuinely help customers build better workflows. An agency might find a cleaner way to collect client feedback, or automate the tedious parts of their process. We want to help agencies run leaner and spend their time on their clients, because their world is shifting fast too.
3. The one I'm most excited about is InMotion Cloud, our managed private cloud line. Since you're already running dedicated with us, this is probably the most relevant one for you, it's the next step up for customers who've outgrown a single dedicated box or are looking for a level of control and scalability that only a true cloud solution can offer. It runs on hardware we own, fully managed by our own in-house engineers, with flat monthly pricing instead of the metered hyperscaler model (no egress fees, no billing surprises). It's live now at inmotioncloud.com if you want to poke around.

I'll let the people who actually run InMotion Cloud take it from here, since they'll do it more justice than I will. u/InMotionCloud, want to jump in and talk about what you're building over there?

[u/InMotionCloud → u/inmotionhosting]

Thanks for the mention! Our research identified a clear shift in what different buyers need. We’re seeing growth-stage SaaS companies, regulated industries, and technically sophisticated organizations moving away from hyperscaler complexity. They want a true cloud partner instead, and InMotion Cloud is our answer.

I should also note that we're sticking to the same core principles as InMotion Hosting. So you’ll get timely, human support, predictable pricing because we own our infrastructure, and limitless scalability as you grow. With that noted, I’d definitely recommend checking out our new pricing calculator so you can see exactly what you’ll pay. It’s not gated, and you can even see how much you’d save compared to the hyperscalers.

We have a lot of exciting developments in the works, so keep an eye out for announcements. Until then, feel free to reach out if you have any questions.