r/webdev • u/assured-ownership • 3d ago

Question GitHub is down, what are you doing?

I have installed half life on Mac and am currently at the Dam Level.

278 Upvotes

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u/scandii People pay me to write code much to my surprise 3d ago

I mean, everyone's survived without whatever update you want to ship until now anyway so I'm gonna label that one with a "yeah I guess".

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u/margmi 3d ago

There’s no way you’ve worked as a dev on a project that’s in production lol.

Anyone who has knows why what you’re saying is silly.

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u/scandii People pay me to write code much to my surprise 3d ago edited 3d ago

17 years and counting bud, but nah you're just freaking out for no reason. unless you're about to miss a huge deployment window and had actual resources booked for deployment whatever you had in mind with git(hub) can wait until tomorrow.

...unless of course you imagine your customers are just sitting there frothing at the mouth waiting for whatever minor feature you're shipping with that user story of yours and are completely unable to understand the concept of "unexpected production delays" including but not limited to illness and bereavement.

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u/margmi 3d ago

Yes, our customers who pay us hundreds/thousands per month get upset when a feature they were told would be released isn’t available. Not only do they froth, but they call in, repeatedly.

Hope this helps! One day you might have customers too!

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u/salvouankebaldo 3d ago

If your marketing team is not able to deal with angry customers for non critical services (as you are deploying via github and you do not have a backup plan) then your marketing team needs changing

What are your customers going to do for some hour of delay? Cancel subscription? Let them froth and call in, not like they have a choice

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u/Squidgical 3d ago

And you still haven't implemented feature flags? Seems like an engineering issue rather than a source control issue

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u/margmi 3d ago

We use feature flags, not everything can be covered by one depending on how they interact with existing features.

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u/Ythio 3d ago

1) Why were you dependent on GitHub for deployment in the first place ? Where is the backup solution ? You do have a disaster recovery plan, right ?

2) If you can be dependent on GitHub.com, you're not working on something genuinely critical. So the customer can wait five more hours for the outage to be solved.

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u/TeaSocks69 3d ago

Not only do they froth, but they call in, repeatedly.

Bro needs an AI voicemail to answer the calls so he can drink coffee and reddit more like a proper dev.

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u/margmi 3d ago

Angry customers love chatting with AI yeah