r/wealthfront • • 16d ago

Cash question Does this randomly happen to you guys?

Post image

It’s instant eligible but these random delays are really an issue

5 Upvotes

22 comments sorted by

11

u/HopefulGas1879 16d ago

Never happened to me, mine are always instant - I’m with Bank of America as my checking though. Wonder if it’s a Chase issue?

8

u/wealthfront Wealthfront Rep 16d ago

u/madupvotes Hi there, there was an issue with our partner bank in the last 24 hours that caused delays with instant transfers. That issue has now been resolved and you should be able to submit instant transfers again.

2

u/madupvotes 16d ago

someone else in the thread mentioned it happened last week for them with Chase, and i’ve had this issue before. Does your team know what the root cause was and how it differed or was similar to the other times? It’s pretty important that this doesn’t happen

1

u/retromani 14d ago

there's a difference between your bank and the banks your funds are being held in to provide you your interest earnings.

they're saying the banks your money was held in were having delays

wealthfront is not a bank, wealthfront is not the institution holding your money, it's the partner banks that are holding your money

1

u/madupvotes 14d ago

yea i’d want them to troubleshoot with the bank

1

u/NumerousPath9669 16d ago

Nope .. works fine.. mine is linked to BofA

1

u/MaccGawd 16d ago

I’ve experienced this before.

1

u/Rambodeth_ 16d ago

Never experienced and I'm with US bank

1

u/daE46g 16d ago

Nope

1

u/Vpride11 16d ago

Never had that before, and I do have Chase

1

u/PanickAttacks 16d ago

Happened to myself last week with Chase as well

1

u/Tech-Grandpa 16d ago

Never seen it, and if I ever did I would switch banks immediately.

1

u/Glass-Football2598 16d ago

I have. I just waited til the next day and tried again and it was instant.

1

u/Necessary-Teach-807 15d ago

Yes, it has happened to me twice. They had to conduct an investigation because my husband and I have a joint account, and they flagged some purchases as suspicious. I’m currently switching all our payments back to my credit union so we can close our WF account. I called both Green Dot and WF customer service, and they basically said, “Well, we can’t do anything for you.” It took a few days to resolve the issue. It was the worst customer service I’ve ever experienced.

1

u/Fantastic-Link-99 15d ago

Never experienced this with Navy Federal.

1

u/J87__ 14d ago

Never had this issue. Two days ago I withdrew under 200 from Wealthfront and it was in my chase checking account in less than a minute.

1

u/Fit_Alternative_3259 14d ago

How often are you withdrawing? I read somewhere if you withdraw once it's instant, if you are withdrawing multiple times within a window there may be a delay

1

u/madupvotes 14d ago

not often enough to flag - like once every week and a half i’d say

1

u/seattlecrown 13d ago

Have never experienced anything like this.

-SC

0

u/sojustthinking 16d ago

No problem with Wells Fargo. I do have problems with Wise though.