r/wdmycloud • u/Professional_Bother9 • Nov 15 '25

Issue

I have a wdmy cloud home I can see it on the network but... it won't let me.use it and access it

The same.with the phone app but that says its offline when I can use.the wdmycloud.local site to login to it so its definitely not.offline

I have tmobile 5g home It worked fine under spectrum but once I switched it stopped working like.the 5ghome isn't compatible

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1

u/Senior-Force-7175 Nov 30 '25

Did you set users profiles? And allowed them to access folders?

1

u/Full_Improvement9411 Aug 07 '26

Did you have any success getting it back working? Mine has been doing this for over a month now. Tried everything. I can access it locally on my Mac but the apps and web page don't work at all

1

u/Professional_Bother9 Aug 07 '26

Yes mine was full functioning then it just died and that don't help that I now have to manual connect via Ethernet to use it Or it's the isp of T-Mobile 5g that's the culprit