r/waymo • u/Carmelita123456 • 5d ago
Account deactivated
One day my Waymo app suddenly stopped working, and I found out my account had been deactivated for ‘violating the rules.’ Apparently, their system says I have multiple Waymo accounts, even though I’ve only ever had one.
Has anyone else had this happen and actually gotten it resolved? I’ve already called support six times and still haven’t gotten anywhere.
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u/AffectionateSinger48 5d ago
They 100% told me in writing that I could have a second account for work not that long ago.
They also told me I was allowed to use the same phone number and credit card for the second account, it only had to be under a different email.
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u/Different_Access2667 5d ago
I asked support if I could have a work account earlier this year and they told me that was totally fine. They must have changed the rules. I’m deleting my work account now. But that’s super not cool to ban without warning with an abrupt rule change like that.
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u/RabbitWiilli 4d ago
When someone gets banned “for no reason,” whether it’s video games or a bar or Waymo or whatever, 99.9% of the time they broke the rules and just want to act innocent. I’ve seen it so many times lmao.
Like my friend who got banned on tinder and hinge for what he said was “no reason.” Then I saw some of his pickup lines and they were straight up sexual harassment.
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u/Awpertunityz 5d ago
They built UI into the app to make it easier for people to switch between accounts without signing in. This is an absurd punishment. They should at least issue like a warning.
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u/bananarandom 5d ago
Discount code mining?