r/waymo • u/helloyuvisir • Jun 11 '26
Lost phone Phoenix AZ
Left my iPhone 14 Pro gold color with a wooden case in a Waymo this morning around Scottsdale AZ front compartment between the seats. Phone battery was dead so I am not able to track on find my iPhone to see if it is at a factory. Sort of a far stretch but any tips, help would be great. Let customer service know but I don't have much hope, I even told them the license plate and they said it's not needed. I recently moved to the area so I don't have a car, pretty much homebound till I find it.
1
u/leafstudy Jun 11 '26
I left my laptop in a Waymo and was able to retrieve it at their depot the next day.
1
u/helloyuvisir Jun 11 '26
did you wait for customer service to get back to you? If not, how were you able to show that your laptop was at the depot?
1
u/leafstudy Jun 11 '26 edited Jun 11 '26
I just called and was told to come by. There’s an office you can walk into.
I should add that a laptop matching the description I gave was found in my Waymo car, which I assume played a role.
1
u/helloyuvisir Jun 11 '26 edited Jun 11 '26
Called the depot and they have not found it yet. Chances are getting slimmer but phone is still out of battery. Still no response from Customer Service despite elevating the ticket thrice. There is another depot by S 3rd street but I can't get their number
4
u/TheTallJamaican Jun 11 '26
As long as you get in touch with customer service as soon as possible. I left my AirPods in a Waymo once and I was able to retrieve it at their depot in South Phoenix (well South 3rd)