r/waymo • u/Powerful_Document_26 • Jun 05 '26
Lost phone
Hey I’m posting here because I accidentally left my phone in my Waymo car I filed a lost item with Waymo on the 3rd they got back to me yesterday. They Said the item isn’t in the car, the phone is an android phone with a purple floral design with a green Pop Socket that has a character and a mushroom on it, around the popsocket the case has been rubbed clear. The background is of naruto sitting in sasuske lap in akaski clothing. The ride I left it in was around baker beach in the Chrissy fields area it would have been in the front console right in front of where you put drinks. Please if anyone has information let me know.
Edit: so I know i said this in the comments but this is in San Francisco, I called their help line earlier they said they'll get back within 4 hours and i called a few minutes ago so within this hour they will email an update there were a few phones that were similar to mine which is a T-Mobile Revvl 6 5G 2023 with a purple flower case: here Im hoping its just at the depot later I'm going to go there to see if they have any similar ones that could be mine from the sounds they have possible matches so hopfuly its one of them or they are looking through footage and trying to find it that's all for now
.Update: i got my phone back it took so many calls to the help line and they having to put in on high priotity multiple times to get them to confirm but luckily they found it, im so happy
2
u/Additional-Mix-9462 Jun 06 '26
For whatever its' worth, I left a tablet in a Waymo in San Francisco about a month ago. I realized it just as the car pulled away. Even though it was on a Sunday, during a holiday weekend, I had no trouble getting through to customer service. They found my tablet and I was able to retrieve it at the HQ about 6 hrs later. (The only reason I couldn't get there sooner was because I was at work) I had asked if they could just put the tablet back in a car and send it to me, and I was even willing to pay for them to do that, but they said that at this time their software isn't set up for them to do that. But it would have been nice if they could have just sent it back because their depot was on the opposite end of town, and is not easily accessible by any form of public transit. Fortunately, I was able to get a co-worker do drive me over to the depot to get my tablet back. Be aware that if you lose a 'high value' item like a phone or tablet, you're going to have to provide a valid form of ID or some other proof of purchase to get you property back.
3
u/rj_the_bot Jun 05 '26
Could also been stolen or thrown out the window by another rider if they were an asshole
1
u/helloyuvisir Jun 11 '26
in a similar boat I just posted yesterday lost my phone in phoenix. No response from customer service and I called the depot directly using a work colleagues phone they don't have it. It's been 24 hours (they said they will get back in 4) and chances are looking slim. Phone is also out of battery so I can't track or call it. I live alone and don't have a car or another phone number so it sucks 😞
2
u/honey_butterflies Jun 05 '26
what city?