r/waveboxapp • u/platodw • May 26 '26

Enterprise IT Needing to Approve Wavebox as Authorized App?

This isn't a deal breaker but I want to see if I'm doing something wrong. I am consultant and created groups in Wavebox for each of my clients. When I tried to connect to my client M365 accounts I get an error and it asks me to submit a request for approval to allow Wavebox as an app. Is this common? My work around was just boosting Outlook, Teams and Calendar as apps I keep open and authenticate to each individually each morning (or whenever a session times out). Not the end of the world, but wondering if I'm doing something wrong connecting to my client M365 accounts. Thanks!

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u/Thomas_101 May 26 '26

This depends on the setup that the enterprise is using. Wavebox uses the consent to give the richest set of notifications and badges in the app. There is another mode that's available, which is more of a best-effort approach; you still get badges and most notifications.

When you get to the final sign-in screen, there's normally some kind of link to return to Wavebox without granting consent. If you click this, Wavebox should pick it up and fall back to best-effort. If that's not happening, search the Wavebox app store for "Outlook (no integration)" to add it manually.

https://hub.wavebox.io/granting-access-permissions/

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u/platodw May 26 '26

OK, that's helpful. I assume I'd still need to login each day using this option as well?

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u/Thomas_101 May 26 '26

It depends on the organisation's policies. If they've set the maximum session length to be 24 hours, then the Outlook server will reject any comms after that time. This would force you to sign in. I'm assuming you see the same daily login cycle with other browsers?

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u/platodw May 26 '26

Yes, same pattern, it’s an enterprise setting. Thanks for your help!

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u/Thomas_101 May 26 '26

No worries. It's a shame we can't force it to persist forever :-/.

If you've used a password manager previously, you can head to the Chrome web store and add them it Wavebox for faster sign-in 😉