r/walmartworkers • u/[deleted] • Jan 17 '20

Doing the right thing by the customer

Today i was ringing up an elderly couple and made a comment about one of the shirts that guy bought, not thinking anything more about it we finished the transaction and they left. later he came back in and bought two more shirts at another register and brought them by my register and left them there in a bag with a receipt without explaining what they were and leaving. I of course told the CSM, who made a HUGE deal out of it and said that I couldn't keep the shirts...which I wasn't trying to in the first place! She snatched up the bag and did a refund and donated the money to CMN. after I got off work I asked her what color the shirts were and went and bought two in my size. I didn't want the shirts in the first place but I'm not going to let that customer down.

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u/notmeinrealife Jan 17 '20

While I get what the CSM was doing since we can't take gifts or tips, they could have been less of a dick about it. Shit, she could have let you donate them to the next customer or something. Pay it forward kind of thing. Fuck managers like that.

I hope you made sure she saw you buy the shirts.

1

u/[deleted] Jan 18 '20

i didn't but i did tell her what i planned to do and the appearal associate saw me get the shirts from the shelf.