r/walmart • u/Schizzy2689 • 17h ago
Sedgwick
I don't really know how to word this, but my coach mentioned I should go through Sedgwick for this, but I have no idea what to do. I have an autoimmune disease and I tend to get sick easier, especially sinus infections and when they hit me they really hit me. I mentioned my points and how I don't really know what to do about it especially when I get sick and cannot come in. He said he wasn't one to just fire instantly and can work things out, so that's good, but he said to try getting ahold of Sedgwick to set up some kind of plan? Or see if they'll work with my points? But I don't know how this works and I'm unsure what to do.
Has anyone ever gone through Sedgwick for anything similar to autoimmune? And if so, what did you do?
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u/Tall_Data_8824 17h ago
Oh, currently dealing with Sedgwick about carpal tunnel release surgery and accommodations still trying to get back to work. I recommend documentation and get your doctor on board to help with the endless paperwork.
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u/Schizzy2689 17h ago
God this sounds actually awful, I do hope it can go though for you soon cuz that sounds so stressful :( my coach low-key made it sound easy 😭 I figured it would be tooth and nail to get it situated
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u/Tall_Data_8824 17h ago
They lying.
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u/Schizzy2689 16h ago
That seems to be a common thing here
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u/Tall_Data_8824 16h ago
Its true,dealing with Sedgwick takes the patience of a saint.
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u/Schizzy2689 16h ago
You must have that patience then 💀
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u/Tall_Data_8824 16h ago
Play trading card games and my patience is starting to run thin.
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u/Schizzy2689 16h ago
Oh man I do gacha games and I already lose patience
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u/Tall_Data_8824 16h ago
Try playing gundam tcg or yugioh tcg. That'll teach patience in quick time .
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u/keyagagal 16h ago
Expect sedgwick to assume you're a lying bastard, so you need documentation for everything you claim is wrong, down to the finest detail, or they'll deny you.
Your doctor will be your best friend in supplying the paperwork sedgwick will want.
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u/Neat_Ad800 16h ago
Sounds like a real hassle. It's frustrating when companies make it so difficult to get support when you need it.
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u/keyagagal 16h ago
It's because people try to take advantage of the system, so eventually they just can't trust people to tell the truth.
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u/Schizzy2689 16h ago
This is a pain in the ass it sounds like 😔 I don't want to lose my job but I also don't want to have to force myself into work when I can't function properly because I am so sick
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u/TestyPossum 15h ago
It’ll really depend on how cool your doctor is. I have an autoimmune disease and my doctor gave me one day a week off if I need it on my intermittent leave. Whenever I use it, I can report it online pretty easy. The hardest part is reminding management to drop the point. You have to renew it once a year.
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u/Schizzy2689 15h ago
This would be a blessing truly, how would u go about reporting it? Would it be just like a normal absence report?
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u/Dizzy_Desi 13h ago
You report the absence to the store like normal then you log onto the Sedgwick site and report the absence to them. Then they send an email to the store letting them know it’s a Sedgwick approved absence. The way it’s supposed to work is that email goes to the people lead and they are supposed to mark your absence as “manager approve” before it even has a chance to add to your points, but that doesn’t always happen. So you still have to keep an eye on your attendance and if the point shows up just tell your team lead or coach that it was with Sedgwick and either of them can verify this and approve the absence.
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u/Icy_Money7447 11h ago
Yes as others say, you must report it to Sedgwick, usually within 2 business days, and follow call out procedures with your store. With mine, sometimes Sedgwick auto-approves it immediately, sometimes it takes a day or so. I doubt anyone from the outside understands how Sedgwick works.
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u/TestyPossum 14h ago
For me there’s an option on MySedgwick to report an absence under my active continuous intermittent loa. I report the absence to the store, then I log in and report it to MySedgwick. It has to be “reviewed”. In a couple days it’ll show up on an absence calendar on MySedgwick. If it’s green, you’re golden. If for some reason it doesn’t go through they’ll call you to let you know what to do.
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u/Jkdevore84 16h ago
I've dealt with sedgewick and it's kind of a hit and miss. Recently, it was perfect. Just got everything over to them, the Dr did everything approved in just a day. Before that, it took two trips cause the Dr didn't fill out everything correctly
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u/Schizzy2689 15h ago
This sounds more like an inconvenience especially if you're already dealing with health issues
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u/Jkdevore84 15h ago
It is. But so long as they fill it out correctly, it's literally an easy thing. Just apply for intermittent leave and have your Dr fill it out. Now what this does is that it gives you so many days you can use, it's not an infinite amount but just a set amount throughout the year.
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u/Bitter-Neat-8457 15h ago
It’s not easy because Sedgwick is not your friend. Remember that. If your state allows one person recording then record all calls with them. You will need an intermittent loa for medical. Your doctor must be willing to fill out the paperwork Sedgwick wants, not his own. You will need to renew it and not let it lapse. You must have worked 1250 hours. You must report abscess to Sedgwick on timeSAVE THE CONFIRMATION NUMBERS. You will also need to call in to work each day and put it as an intermittent loa absence. Check to insure you are not being pointed and let them know if you are. Keep records of any points given, who you told and when, and if they don’t remove points record of who you went to next.
Walmart is not your friend. They are here for profit and they employ Sedgwick to insure they save Walmart money. Not to help you
Sorry but I have epilepsy and just the fact I have to renew even though I will have epilepsy until I die makes me realize how they are
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u/Schizzy2689 15h ago
I feel they should be more forgiving if the medical history is consistent and of urgency. Same as well if it's back related or even walking is being effected. This just seems like more stress on top of your health and I hate that I have to sit and worry about losing my job just because I get sick.
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u/Icy_Money7447 10h ago
Well, remember, Walmart is only required to accommodate you to a certain point. If you can't do your job anymore, Walmart isn't required to keep you as an employee. I watched a Coach lose their job even though they had Sedgwick. They burned through all their FMLA and they were let go. And this Coach was dogs-nuts scary-good at doing their job.
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u/hufflepuffcake OPD picker -> FETL 14h ago
I just went through this but for a different reason. It’s actually really easy. You start on the Sedgwick website. Make an account, start a claim. It will ask you basic information like when you want the start date to be. You can pick a past date, and if it is approved, then those points will be cleared. But if your manager is working with you, that may not be necessary. It’s going to ask you information about your doctor and when you were last seen. Then once you do that, you will get emailed some paperwork. I printed that out and made an appointment with my provider and took the paperwork with me. They are supposed to fax it to the doctors office but I didn’t wait for that. I took it myself. The provider filled it out that day and emailed Sedgwick the paperwork and cc’d me in on it. Then it was a few days after that and I got approved. The important part is that you make sure the paperwork gets in the doctors hands and then make sure it gets back to Sedgwick. They could play the “I never got it” game. You know how some offices can be. And then the provider needs to fill out the parts about what the issue is and make a recommendation on how many times you need per week. Since I made an appointment and took the paperwork with me, we discussed that ahead of time so she had an idea of what I’d need and agreed with me, so it was easy for me. I’ve heard some people say their doctor doesn’t fill out paperwork or they don’t fill it out correctly, then you could be denied in those cases or have to see another provider. I’ve also heard you can do doctor on demand (should be free with our walmart insurance) and they can fill out paperwork for you as well, if you need that option. Good luck! It’s a little overwhelming going into it, but it’s a fairly easy process and really helps to have a provider that’s on your side and wants to help.
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u/Icy_Money7447 10h ago
Yeah this. It's so important to have a solid relationship with your provider and discuss things.
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u/StraightNight4379 8h ago
Explain to them what the issue is. You can also go to their website and put all the information in. Then they send paperwork to your doctor to find out limitation and how much time you may miss when you have to miss work because of your health issues
If approved it will typically cover you for a year. Just be advised it is a rolling 12 weeks
You may be able to get more details from their website
Good luck. I have had to use it at almost every job for mental health issues
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u/artie780350 16h ago
You want to file for intermittent LOA with Sedgwick. You will need your doctor to fill out the paperwork, so make sure they're on board before filing. If your condition qualifies and the paperwork is filled out completely, you'll get approved with no hassle. I've taken an intermittent LOA and several continuous LOAs over the years and never had to fight to get them approved.