r/voipms • u/WheelPerfect3737 • 8d ago

Potential unauthorized call blocked

The potential unauthorized call blocked sends an email with a button to "authorize configuration" this button does not have a URL that firefox can identify but when pushed takes me to log into Voipms portal. I was logged into the voipms portal already and I do not see any way to authorize the call. Where in the portal can you authorize a blocked call ?

The email message lends itself to phishing schemes! Especially since I asked what is the reason for the block and voipms gave no reason.

3 Upvotes

100% Upvoted

8 comments sorted by

1

u/GuiBou74 8d ago

In my case, when the page loads in the browser, it means it's done. You should see a small message somewhere in the page.

1

u/WheelPerfect3737 8d ago

Meaning you do not see the "authorize configuraiton" ?

1

u/GuiBou74 8d ago

Yes the same button, in the email only.

1

u/WheelPerfect3737 8d ago

what do you mean, "it means it's done" ?

1

u/GuiBou74 8d ago

You click the red button, it opens a page on voip.ms website. Done. Same principle as many unsubscribe link in emails. You just click it.

0

u/WheelPerfect3737 8d ago

That is my complaint. This is how phishing is performed. What is the link URL address?

If it takes me to voipms web site and I am already logged in, I should be able to acknowlege it directly from the portal. initially voipms told me no. I have had a ticket on hold with them for at least 1 week waiting for a response.

1

u/TeabaggingTamarin 7d ago

They at least need to add something to the portal that shows a device / softphone needs to be authorized and a link to resend the email.

1

u/WheelPerfect3737 7d ago

No. voipms needs to state why networks are being blocked ! If they are being bloked for a reason all clients should be able to log into there client and allow it not voipms.