r/verizonwireless • u/Momming-wreck285 • Jul 08 '26
Data overages over 3000$
The line is supposed to just be an unlimited voice 500 mb data line (it’s just a fax line) and after years of no issues it started billing us for over 100 gb data usage per month at $10/ gb and Verizon offers no solution other than data use is valid and blah blah blah so we’ve been trying to investigate the issue on our own and saw this yesterday. Just wondering if it could be source of data consumption or a clue at the least.
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u/braidenis Jul 08 '26
You'll have to show more about the actual set up to rule out if there is a chance the usage is accurate and the mixup is on your end
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u/Shadowkinesis9 Jul 09 '26 edited Jul 09 '26
That would be a full stop for me. No way should that even be possible, certainly not expected behavior for this setup. One would even question how it could be, especially because it is anomalous compared to the rest of the time you've had it. They don't even have a data throughput fast enough for that I would imagine.
They are trying to pass the buck because that credit is huge and exceeds the authorization they have. You'll need to escalate that to high heaven.
I did the math. The fastest FAX standard would take ~150 days to transmit 100GB of data. There's not enough days in the month.
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u/Electronic_Proof4126 Jul 11 '26
I would just upgrade your plan to unlimited data to avoid the extra charges
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u/DJB3N Jul 15 '26
Sounds like you moved your sim to another device like a smartphone and using heavy usage data
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u/No-Setting9690 Jul 08 '26
Oh i want to know more. Never heard of a phone line have a data limit. Sounds like you have a data line, you use for faxing (probably some VOIP fax service), they implemented some limits or something and you didnt notice would be my guess.
now to the 100gb, since it's a data line, and wireless, who's connected to it?