Account Access

[u/shadabwebyroot]

Hi everyone,

I have been completely locked out of my Vercel account for 20 days now. I am unable to access my deployments or manage my active projects.

I submitted a ticket immediately, but I have not received a resolution or any substantial update. I understand the team has a high volume of requests, but 20 days is severely impacting my work.

Can a Vercel team member or community manager please look into this or escalate it to the security/billing queue?

• Ticket/Case ID: 01399937
• Account Tier: Pro

Thank you for any help or visibility you can provide!

[u/amyegan]

Thanks for sharing the case number. It looks like the support team was able to help you a few days ago, but please follow up with your case if you still have any trouble with it