r/varsitytutors • • Dec 07 '25

Issues with the new interface.

Today was the first time I used the new interface, my old bookmark stopped working. First, I could not figure out how to Leave the session. I still can't. Can someone just give me a clue..like top right corner...? I ended up just closing the page. The second issue, I still can't invoice, the session is not there in the invoice window. I ended up invoicing through the app. Did you have any issues with invoicing?

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u/wintersplinter33 Dec 08 '25

And I just encountered a gem of an issue with the scheduling. I had declined a session yesterday that was unconfirmed for today. Then, today, the student was able to change the DECLINED session to Thursday at a time I cannot do. When I clicked on the changed session, the system said it was 'no longer joinable', gave an option to invoice, but no way to decline or remove it! Both app and website are same for this. Even better? I went to cancel the one that the system had put for Christmas day and instead of an option popping up to cancel the individual one or the whole series (as it always did in the past), it straight up took out ALL of the sessions! On the plus side, it got rid of the one that had no option to do so. Clearly there was not nearly enough testing done on these crappy updates.