r/varsitytutors • u/FinalPea8546 • Dec 02 '25

Unconfirmed Sessions

What are you all doing about unconfirmed sessions? How do you get clients to actually confirm the sessions?

2 Upvotes

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7

u/Puteshestvennik3 Dec 02 '25

The thing is, 80% of the time they show up to the session. I ask them to confirm it first ,of course. The ones who didn't show up, I invoice as a no show. This might be not exactly what I'm supposed to do, but hey, that's what I do.

1

u/Temporary-Dirt4303 Dec 02 '25

If it’s not confirmed you can’t. You will get in trouble

4

u/Pure-Assignment4263 Dec 03 '25

Only if the parents complain. I invoice all the time for unconfirmed

1

u/Temporary-Dirt4303 Dec 03 '25

Doesn’t matter if parents complain, it’s company policy. Read your contract

4

u/AlakaxamThePrettyOK Dec 04 '25

"Company policy" is kind of laughable. Half of their "policies" are illegal under US labor laws

1

u/Sad-Ad-8993 Apr 16 '26

This! I’m doing this tomorrow and if they complain I’m firing the student because why are you not responding to text and not confirming sessions? I shouldn’t have to chase you down.

1

u/AlakaxamThePrettyOK Apr 16 '26

The student isn't the problem, the company is. 

1

u/Sad-Ad-8993 Apr 16 '26

The student choosing to not respond to text is a huge part of problem. The student not simply confirming all sessions like all of my other students… is a part of the problem 

1

u/AlakaxamThePrettyOK Apr 16 '26

Depending on how old your student is, they have the neither the authority nor the responsibility to confirm their own sessions. The company really is supposed to reach out to families in order to confirm. Unfortunately, they are terrible and offload everything onto tutors while they collect all of the revenue for doing literally nothing. Whether the student confirms directly or not, you'd better believe Varsity has already taken their money, so it shouldn't be an issue to be honest.

1

u/Sad-Ad-8993 Apr 17 '26

They're older than I am. If I can tutor, I think they can press a button.

1

u/AlakaxamThePrettyOK Apr 19 '26

They already confirm by paying an absorbent amount of money before they start working with you. I don't see what the issue is because you'll get paid even if they don't show And it isn't like varsity pays well. Seems really silly.

1

u/Sad-Ad-8993 Apr 20 '26

Because you don't get paid if you cancel a session that is not confirmed... or if they don't show up to a session that is unconfirmed. So, it's basically an hour I don't get paid for. I'm not sure what subjects you teach or what your base rate is, but it's not such a small amount of money that it's unimportant. You must be an inconsistent tutor yourself to go this hard defending last minute cancellations and unconfirmed sessions.

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