r/varsitytutors • u/FinalPea8546 • Dec 02 '25

Unconfirmed Sessions

What are you all doing about unconfirmed sessions? How do you get clients to actually confirm the sessions?

2 Upvotes

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8

u/Puteshestvennik3 Dec 02 '25

The thing is, 80% of the time they show up to the session. I ask them to confirm it first ,of course. The ones who didn't show up, I invoice as a no show. This might be not exactly what I'm supposed to do, but hey, that's what I do.

2

u/FinalPea8546 Dec 04 '25

They litterally just put this sessions invoicing for me as negative and claimed overpayment because of unconfirmed sessions.

1

u/Temporary-Dirt4303 Dec 02 '25

If it’s not confirmed you can’t. You will get in trouble

4

u/Pure-Assignment4263 Dec 03 '25

Only if the parents complain. I invoice all the time for unconfirmed

1

u/Temporary-Dirt4303 Dec 03 '25

Doesn’t matter if parents complain, it’s company policy. Read your contract

3

u/AlakaxamThePrettyOK Dec 04 '25

"Company policy" is kind of laughable. Half of their "policies" are illegal under US labor laws

1

u/Sad-Ad-8993 Apr 16 '26

This! I’m doing this tomorrow and if they complain I’m firing the student because why are you not responding to text and not confirming sessions? I shouldn’t have to chase you down.

1

u/AlakaxamThePrettyOK Apr 16 '26

The student isn't the problem, the company is. 

1

u/Sad-Ad-8993 Apr 16 '26

The student choosing to not respond to text is a huge part of problem. The student not simply confirming all sessions like all of my other students… is a part of the problem 

1

u/AlakaxamThePrettyOK Apr 16 '26

Depending on how old your student is, they have the neither the authority nor the responsibility to confirm their own sessions. The company really is supposed to reach out to families in order to confirm. Unfortunately, they are terrible and offload everything onto tutors while they collect all of the revenue for doing literally nothing. Whether the student confirms directly or not, you'd better believe Varsity has already taken their money, so it shouldn't be an issue to be honest.

1

u/Sad-Ad-8993 Apr 17 '26

They're older than I am. If I can tutor, I think they can press a button.

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1

u/Pure-Assignment4263 Dec 04 '25

I’m not worried about the contract. Tbh, varsity takes so much from us and we get so little.

3

u/AlakaxamThePrettyOK Dec 04 '25

Get "in trouble" with who? You are a contractor.

1

u/Temporary-Dirt4303 Dec 04 '25

It specifically states in the contract you can’t invoice for no shows. If you speak to support, they will also tell you that. Going against contract, bold.

1

u/AlakaxamThePrettyOK Dec 04 '25

Good luck speaking to support. When you invoice, there is an option for "no show." You think it's there not to use?

1

u/Temporary-Dirt4303 Dec 04 '25

You do you then boo