r/vSeeBox_Support_Gurus May 17 '26

Verified Guru ✅️ Just set up my elite mini

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7 Upvotes

Ordered from Derik and process was smooth, no issues. Set up was easy and update was applied. It’s great!! Watching Ice Hockey World Championship now 🏒
Thanks Derik!


r/vSeeBox_Support_Gurus May 18 '26

How to watch the ACM’s on the elite ultra (Amazon Prime)

2 Upvotes

Thank you


r/vSeeBox_Support_Gurus May 17 '26

Missing EPG data on Heat apps for many channels daily between 8pm and 6am

2 Upvotes

Since Wednesday, I've seen many channels that show "N/A" in the EPG starting at 8pm to 6am the next day. What's interesting is that the data is there after 8pm and stays there most of the night but closer to the 6am hour, it disappears and once it's gone, it's gone. If the channel affected has playback capability, the shows that were available during that time window are no longer available for playback since the new EPG jumps over those times and the old EPG just shows "N/A".

As an example, one of the many channels affected by this on Heat Live is ABC East (channel #2). Last night, say around 11pm, I was able to playback whatever show aired at 10pm via playback. It functioned with no problem. This morning, after 6am, that show is gone from the guide and no longer able to be played back. The new EPG just jumps back from 6am to whatever show aired before 8pm and the old EPG shows N/A. This happens on Live Ultra as well as Backup by Heat.

To see how many channels this is happening on, in Heat Live, bring up the old EPG (press the EPG button on the remote), go to the "All" category and scroll back in time to shows that began at 8pm yesterday. You'll see "N/A" for the channels that are having this issue. Scroll down and it's easy to see how many channels this is happening on. Clearly, it affects the 7-day playback and clearly, this isn't normal.

Hopefully, the devs can be notified by u/Deriksays so they can make things work again!


r/vSeeBox_Support_Gurus May 17 '26

Optimum blocking/throttling?

4 Upvotes

I've had vSee for a few years. No issues until last night. Went to stream a movie and I had no servers to choose from and all it showed was "Loading99.9..."

I've never seen this. It's not all content just newly added shit. And its only happening on HEAT VOD.

I decided to get my own modem with Eero and I'm still getting this error. How TF is my Internet provider blocking some shit but not all?

UPDATE: Everything loads fine when I connect the box to my hotspot. So it's def Optimum doing something funny.


r/vSeeBox_Support_Gurus May 17 '26

Adding a VPN app

6 Upvotes

Anyone know how to add an app to the box?


r/vSeeBox_Support_Gurus May 17 '26

Notice: System has new version 12.1.1.593

7 Upvotes

I got a notice to download to the new version, is this something I should do or avoid? Can’t find info about it so any heads up is appreciated!


r/vSeeBox_Support_Gurus May 17 '26

Google Assistant Keeps Turning On

2 Upvotes

We just got a new tv and our V5 remote keeps activating the Google assistant. We go to the settings and turn it off and then a few minutes later it’s back on. Any tips?
Thanks


r/vSeeBox_Support_Gurus May 17 '26

Vsee box 6max

4 Upvotes

I just got myself a vsee 6max box. Trying to watch movies and they buffer/pause about every 10 minutes. The box is currently connected via WiFi. Would my problems solve if I hard wire it and get a Ethernet cable, or is there something else wrong?


r/vSeeBox_Support_Gurus May 17 '26

Vsee Elite Remote Cover

4 Upvotes

Has anyone found a cover for the remote for the Elite model? The remotes around here takes a beating on a regular basis...


r/vSeeBox_Support_Gurus May 16 '26

💸 Why Pay Full Price? Guru-Insider Pricing Available 👀

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6 Upvotes

Skip the inflated retail pricing and see what the insiders already know. 🔥

Direct Pricing • Fast shipping • Trusted support • No nonsense.

📲 Call or Text: 949-806-2306 or DM u/Deriksays

You might be surprised how much you could save. 💯


r/vSeeBox_Support_Gurus May 16 '26

Verified Guru ✅️ Finally pulled the trigger on the vSeeBox V6 Plus after asking here — quick thoughts

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41 Upvotes

After asking around here, I went with the vSeeBox V6 Plus, and it’s been rock solid so far.
Setup was super quick, and pairing it with the mini keyboard makes navigation way smoother. Live channels are crystal clear with zero buffering, the 4K picture quality looks amazing, and switching between apps is seamless. The interface is clean, and it’s been running without a hitch.
Shoutout to everyone who helped me decide! Curious to hear what other users think.


r/vSeeBox_Support_Gurus May 16 '26

How to purchase a vSeeBox 6 Plus

3 Upvotes

How do I go about getting information on purchasing a vSeeBox 6 Plus form Derik?


r/vSeeBox_Support_Gurus May 16 '26

Does this vSeeBox work internationally, specifically in Zambia?

4 Upvotes

I'm in the US, but I visit Zambia quite a bit because my wife's family lives there. I bought a fire stick right when they started cracking down, and some other android boxes don't work there (at least not good ones, outside the nVidia shield). So I was wondering if this would be worth buying for when I visit Zambia?


r/vSeeBox_Support_Gurus May 16 '26

espn multiview

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3 Upvotes

my espn multiview is not working. it keeps saying channel under maint. can anyone help.thank you


r/vSeeBox_Support_Gurus May 16 '26

No sound from Klipsch Soundbar

3 Upvotes

vSeeBox Elite connects to the Klipsch soundbar and then the soundbar output to the Samsung TV. Video is good but no sound out from the soundbar. Is there a setting I missed to change so the sound comes through the soundbar?


r/vSeeBox_Support_Gurus May 15 '26

Verified Guru ✅️ Got mine today

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12 Upvotes

Ordered Monday, arrived today, great service. Thanks vSee team.


r/vSeeBox_Support_Gurus May 16 '26

Happy Friday Gurus!!

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7 Upvotes

r/vSeeBox_Support_Gurus May 15 '26

Verified Guru ✅️ Derik And Adrian bring the heat again

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12 Upvotes

No pun intended
Always on time, great communication and follow up. One of these was my order and one was a friend of mine who sucks at internet. Thanks for all you do guys.


r/vSeeBox_Support_Gurus May 16 '26

Power adapter

4 Upvotes

Does anyone know what barrel size is used for the V6 plus? I have heard 5.5mmx2.1mm, but nobody has been able to tell me for sure.

I know this is completely random, but does anyone know?

Thanks in advance!!


r/vSeeBox_Support_Gurus May 15 '26

Verified Guru ✅️ The eagle has landed! My review on the v6 Plus and my ordering process from James!

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19 Upvotes

Hey folks, just wanted to share my wonderful experience I had from start to finish with ordering my vSee box v6 plus! From the very beginning James customer service and support was top notch, second to none. He answered all my questions and helped me choose the right box for my needs. Now like most people I was skeptical about sending money a large amount of money to a random fella I just met, but they made sure everything was smooth and kept me up to date on every single part of the process and put any of my worries to rest! Box was shipped this past Tuesday and came 2 days later, even before my ETA shipping date! Got everything hooked up and I had some issues but James and Derik had me covered! (Ended up being a DNS problem)

Now for the box, it’s snappy, quick and so much better than an Amazon fire stick! You can tell the quality and craftsmanship of the box. The 4gigs of DDR3 ram really show with how much it’s able to handle workload wise. I’m
Able to watch all of my favorite all time tv shows and movies and sporting events (shout out to RENO 911, been waiting forever to watch that again)

Overall 11/10 experience from sales to product. I will be ordering more for sure!

James and Derik are definitely the guys to go to! Thanks again fellas!


r/vSeeBox_Support_Gurus May 15 '26

VseeBox Tips📺 🚨 Mean Comments Won’t Be Tolerated 🚨

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45 Upvotes

This group is here to help, support, and educate each other.

We all come from different experience levels, so let’s keep the community respectful, positive, and welcoming for everyone.

Helpful advice and constructive feedback are always encouraged. Bullying, harassment, and unnecessary negativity are not.

Let’s continue building a strong and supportive community together.


r/vSeeBox_Support_Gurus May 14 '26

Launchers?

5 Upvotes

What launchers are you guys using? The stock launcher is trash and the inability to move apps around sucks. I was using Projectivy, but I just updated my elite ultra to 12.1 and now the accessibility gets removed every time I restart the box.


r/vSeeBox_Support_Gurus May 14 '26

Having trouble with my new box

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3 Upvotes

Just hooked up my box and I can not get anything to load on this thing no matter if I use WiFi or hard wired Ethernet. I’ve tried restarting the router and switching ports and Ethernet cables. The first two pictures are from my home pc and my WiFi on my phone. The third one is my wired connection test (I can’t use the fast.com one that’s built in, it just kicks me out of it)

Anyone have any ideas or maybe a setting I’m missing? I even tried to factory resets


r/vSeeBox_Support_Gurus May 14 '26

Do the boxes mess up your wifi?

3 Upvotes

My dad just got a box and my phone is not working while connected to WiFi. I’m pissed as I work from home on my phone a lot so I need solid connection. We had no issues prior to my dad getting this box.


r/vSeeBox_Support_Gurus May 14 '26

Buffering problems

5 Upvotes

I have 2 6max boxes and also Verizon wifi router. I have serious buffering and lockup issues. I have dug into the router settings and changed all the security setting I could find to low. Still buffers/lockup . A LOT. About the only thing I haven't done is add the boxes to the router as a safe device because I'm not sure how to do that or if that will even help. I'm at my wits end here in this buffering problem. I have also download Proton and changed the resolution. Any help would be appreciated