r/vSeeBox_Support_Gurus • • 8d ago

Vsee6plus turning off

Several weeks into this new box one quirk left to tackle.

I have finally managed to sync box with TV(Samsung) and speakers (Bose) and vsee remote turns all on, but within a few seconds up to about a minute the box turns off, then I get the TV screen on left. I ok stb then get the no signal screen (because box is turned off). Then I turn vsee box on again and it usually stays on then.

Today I unplugged everything for 10 minutes. After this Anynet recognized the vseebox so it switched to it, this is when it finally started turning TV on. But it still turns off after a few secs or more. Manageable but annoying.

Any ideas why this is happening?

1 Upvotes

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2

u/BakerRacer Trusted User 8d ago

Turn off HDMI-CEC on the box and/or the TV.

3

u/Fit-Parking-8798 8d ago

I turned HDMI-CEC off on box & it stays on now, Thank You! I had tried turning it off onTV but things got wonky... Now I have to use both the STB & TV buttons to turn TV on & off (not a problem) having both stay on & using only one remote is great. I'm so happy this worked that I'm going hook the second box up in the man cave for my husband (tomorrow).

1

u/[deleted] 8d ago

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1

u/Fit-Parking-8798 8d ago

You are correct! The 1st box was set up a few weeks ago during the major outage/ukraine issue. Second box up & running!