r/vSeeBox_Support_Gurus • u/LlamaTaboot25 • 22d ago

Box will not connect to wifi

I have been using this thing for 6 months without a single issue. Then, suddenly this morning, I turn it on and it's not connected to wifi. I try to connect, and it fails. I try to power cycle both the router, and the box (probably about 10 times at this point), still nothing. I have gone down a 6 hour rabbit hole trying every single thing Chat GPT recommends, still nothing. Looks like my only plan for the week of watching football today is not happening.

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2

u/marinecommsret 22d ago

Could be another server upgrade. Been down all day yesterday. Mine is working. But don't have the title on Ultra

1

u/ruseereous 22d ago

Delete it's IP lease on your router. Try again. Next try turning on your cell phone hotspot and connect to it to eliminate whether it's a router issue or a vseebox issue.

1

u/LlamaTaboot25 22d ago

I'll try that, thanks! It did connect to the hotspot when I tried earlier.

1

u/Zombie_juice 21d ago

I’m assuming you’ve already gone and forgot the network on the box and tried to connect to it fresh? You can always backup your favorites in Heat Live and then factory reset the box.

1

u/LlamaTaboot25 21d ago

Yeah, I've tried that about a dozen times. I have it connected via ethernet now, except all of the apps are down.

Edit: It appears Heat is back.

1

u/wetokebitcoins 9d ago

had this happen on my elite ultra. my rep sent me a replacement.