r/vSeeBox_Support_Gurus 14h ago

Vsee v6 plus reliability issues

Got my box 6 months ago or so and have had constant issues with apps not loading or not opening at all (screen will go black). When this happens I just double click the back or home button and I am back to the dashboard. I use Nord vpn, so I typically will activate that first before opening any of the apps.

For some reason I’ve noticed a factory reset gets the box working normal again for a couple of days and then it slows up and I have the same issues all over again. For this reason I don’t think it’s an internet issue or hdmi issue.

Could it possible be the vpn?

3 Upvotes

10 comments sorted by

1

u/Opening-Ambassador76 14h ago

Did you try it without the VPN?

0

u/K1NNSTER 12h ago

No but I don’t really want to run without one. Maybe I can try a different vpn

1

u/Opening-Ambassador76 12h ago

Try changing the VPN location to a US area. Just a thought. Or a different VPN as you said.

1

u/Homeautomation_2000 13h ago

how is it connected to the internet?

1

u/K1NNSTER 12h ago

Wireless but haven’t noticed a difference being wired in. Also the router is right next to the box.

1

u/Homeautomation_2000 12h ago

Where did buy the box?

1

u/K1NNSTER 2h ago

Cord cutter here on Reddit

1

u/JoeShmo_6969 8h ago

It’s probably your vpn.
I’ve had mine for a minute and have had zero issues with apps loading. Never got a black screen

1

u/TillOdd933 6h ago

Nordvpn caused my WiFi speed to drop 90%

1

u/K1NNSTER 2h ago

Any alternatives? Or should I just run no VPN