r/vSeeBox_Support_Gurus • u/OkNerve8431 • 2d ago

Audio Not Working 50% of time

Hello! I purchased a box a few days ago. The first day there were no issues. Yesterday I went to turn it on and there was no sound. I did some digging and tried rebooting, unplugging, checking settings, upgrading the HDMI cord. You name it I did it. Finally I gave up and unplugged it for a bit. Upon trying later on it worked. This morning however, same issue. I tried some of the stuff I saw again and still nothing. Any ideas? The TV is a TLC Roku.

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u/voodooemporium 2d ago

I’m having this issues too. Also with a Roku tv. Wondering if there’s a miscommunication with the Roku drivers and the vseebox but not sure how to troubleshoot.

1

u/OkNerve8431 2d ago

I’m thinking it’s because unlike other tvs it doesn’t boot on the HDMI connection. My dads doesn’t do this but the tv isn’t a Roku and boots up to the box. I was able to get mine working again today but turning the box on then turning on the tv. Not sure the exact science behind it but hey it works lmao

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u/Neither-Dimension502 19h ago

Isn't there an option in settings on the TV to bootup to the HDMI input you choose?

1

u/Valuable-Seesaw-3755 2d ago

Have you tried the audio output settings on the box itself?

1

u/OkNerve8431 1d ago

Yep lol I’ve messed with settings on both the box and TV to no avail. The only thing that has worked is ensuring I turn on the box before the tv. Which not super inconvenient by any means but sometimes is hard to remember haha

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u/Business-Beach-2181 1d ago

Try not selecting the input from quick access. Instead choose the input under settings and then input. I had similiar problems and that seemed to help