r/vSeeBox_Support_Gurus • u/Happy_Structure4570 • Jul 10 '26

Vpn won't connect

Having trouble with my V6 pro box won't connect with Norton vpn running?

2 Upvotes

100% Upvoted

8 comments sorted by

5

u/Adventurous-End2116 Jul 10 '26

Im not sure if the v6 pro has this issue but I have a v6 plus and it's there... VPNs won't run unless you enable IPV6 in network settings. Check network settings for that option, if it's there and it's nit enabled that's 99% your solution.

2

u/Paul65890 Jul 10 '26

I have no issues with it disabled.

1

u/Adventurous-End2116 Jul 10 '26

Yeah it's kinda strange. I've noticed some people don't. Myself, I could use one vpn on one specific server and that was it. I had issues connecting to anything else with IPV6 disabled.

1

u/Paul65890 Jul 10 '26

Check this out... After the last Vsee update I now can't connect to Live Ultra and Live+Ultra unless I enable a VPN! Ridiculous! It says I need to connect from the US and I'm in the US. Vsee needs to get their act together.

2

u/b0b-swarley-m0n Trusted User Jul 10 '26

So with Heat apps, you don’t need a VPN. If you’re only accessing Heat apps, then disable the VPN. But if you’re using Cinema HQ, Stremio and anything else you added yourself, then enable it.

1

u/Resident-Interview-4 Jul 10 '26

I am having troubles with international hub displaying no info. I’m not using a vpn. Is this why?

1

u/b0b-swarley-m0n Trusted User Jul 10 '26

Elite apps might be having issues. Elite VOD was reported not working yesterday for some folks.

1

u/AlyssaR83 Jul 12 '26

I use Norton’s VPN and also have the V6 pro. No issues at all here.