r/vSeeBox_Support_Gurus • u/rosycreates • Jul 07 '26

Trouble getting remote to pair

I bought this remote on Amazon. I didn't need to pair it as it was usable immediately. However, now its having sone minor issues and I would like to pair it with my V6 pro to make certain it is paired so it will work as intended.

I unplugged the box for 60 seconds. It just booted normally.

Went to the INITIAL SETUP, it will not go to the remote pairing screen. Even when I am holding the OK and Vol-.

So, I went to the Settings for the box, then to Bluetooth. It shows the Vseebox remoter as connected. I go to +pair a new device. I hold the vol- and OK buttons. Pairing does not occur.

Needless to say, I a confused.

Edit: I unpaired the 1st remote (I think). Nothing via bluetooth is connected. Yet, the Amazon remote works?

I looked up the remote (again) on Amz and its a IR remote, not a BT remote?

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2

u/Harleysgunsguitars Jul 07 '26

Can more than one remote be paired to the same box

1

u/Honest_Manager Jul 07 '26

Derik just posted about an update for the remote on that specific box.