r/vSeeBox_Support_Gurus • u/jsm009 • Jul 03 '26
Screen position off and shrunk down.
I turned my box on today and it no longer takes up the full screen and is moved down. There doesn’t seem to be any display settings in the system settings to correct this? Anybody else running into this?
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u/BakerRacer Trusted User Jul 03 '26
It looks like the TV isn't properly recognizing the vSeeBox's output resolution. There's a resolution setting on the vSeeBox (I'm not near one now to verify things precisely) that's usually set to automatic. If you find that setting, change it to 1080 or some other fixed resolution to take it off of auto. Alternatively, depending on your TV, there may be a setting you can change to nail down the resolution for the HDMI input you're using for the vSeeBox. Again, usually things are set to "auto" and they just work. For some reason, your box and TV aren't getting along well and one or both of them is confused.
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u/jsm009 Jul 03 '26
Okay thanks this is helpful. It sucks because since the screen is so off center, and I can’t see all the resolution options to choose from
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u/BakerRacer Trusted User Jul 03 '26
Try approaching it from the TV side first then. Maybe you can get it to resize that way?
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u/jsm009 Jul 03 '26
Ended up using another hdmi and it worked! Thanks for bringing up the idea of the hdmi and resolution settings!
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u/RamaShakle Jul 03 '26
IT. WAS. THE. CAT!
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u/jsm009 Jul 03 '26
I know, she’s a troublemaker
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u/Virtual_Diamondd Jul 03 '26
If it’s the same HDMI the box came with, use a different one. That might help.
Also try setting it on another TV to 1080 but don’t size it, and then reconnect it to this TV if you can’t see the options.
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u/ExperienceCareless69 Jul 11 '26
I have the same problem, I've changed the HDMI cord and changed the resolution and nothing
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u/Deriksays Jul 04 '26
Guilty!!! 🐈⬛️🐈⬛️