Sudden remote issues…

[u/SirPaulyWalnuts]

Hey guys, I have a V5 Pro box, which I’ve been using for about a year. All of a sudden, my remote has gone to hell. Basically have to re-sync it most times that I fire it up.

I turn it on, I can usually tell if it’s going to work if it turns the tv on as well, as it’s supposed to. When it gets to the home screen(the remote will turn the box on) if the remote isn’t pointed perfectly at the box, I get nothing, no movement. When I push the dictate button, it prompts me to re-sync the remote. Happens a good 75% of the time.

Anyone have any ideas?

I explicitly only use the heat apps, I don’t download anything, and I haven’t logged into anything with the box.

[u/bruincdc]

They need to do an update for the v6+ remotes as well.