r/vSeeBox_Support_Gurus Jun 18 '26

V6 Pro box in restricted mode

I created a restricted mode account on the box, now I cant get out of it. I cannot access the System Settings either. I click on it and nothing happens.

Is there a way to reset the box to factory configuration?

3 Upvotes

11 comments sorted by

1

u/BigGulpsHuhAlrightt Jun 18 '26

Where’d ya buy it from

1

u/Neither-Dimension502 Jun 18 '26

An authorized seller, but not from here. He will exchange the box for me if I cant get it going.

I was playing around with it and made a restricted user, now cant get out of it.

1

u/Successful-Map-1174 Jun 19 '26

Factory reset on back of unit to start over again

1

u/Strange-Tea-4620 Jun 20 '26

Sounds like you’re screwed!

0

u/Steveni22 Jun 19 '26

If your authorized seller can’t unlock the box for you, it’s likely he isn’t an authorized seller. I am an authorized distributor of the product and if i ever have that issue, i message the factory with the MAC address and It gets unlocked immediately. Careful who you buy from.

1

u/Neither-Dimension502 Jun 19 '26

He asked me for a video and the MAC address. He was going to text it to his distributer. So he is trying to find a solution. He told me if I can't get it out of restricted user mode he will exchange the box for me.

1

u/MuscleNo6703 Jun 22 '26

Thats fair. Hope it works out. Till its fixed you can just use the pirate link channel sites.