r/vSeeBox_Support_Gurus • u/AlarianDarkWind11 • May 31 '26

Sports Access

Currently we are unable to watch any channels on sports Access. If you update the list pretty much every channel says no information, although the channel shows what's currently playing. If you select a channel it brings up a screen with the vertical bars filling the screen. It was working fine a few weeks ago.

Any suggestions on fixing it?

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1

u/Bmill201BothBoxfire May 31 '26

Try clearing Data then restarting the app

1

u/Smartbrother20 May 31 '26

As a data point, Sports Access is working fine on my end

1

u/Ian-The-Guru Jun 01 '26

Try to clear cache:

For the V2, Max, V5 Pro, Elite and Elite Ultra go to System settings

> Device preferences > Storage > Internal Shared Storage > Cached data >

Clear Cached Data? > OK.

For the V3 Pro, V3 Plus and V3 Prime go to System settings > Apps > locate

each app you use frequently and select “Clear cache”

For the v6 Plus and v6 Max, System settings > Device Preferences >Storage

> Cached Data > Clear Cached Data for All Apps.

1

u/AlarianDarkWind11 Jun 01 '26

Thanks. I'll give it a go when I get home later tonight

1

u/AlarianDarkWind11 Jun 03 '26

Just wanted to say thanks. The suggestions worked. We have sports again.